Das Kloster von Tracy: schöne Renovierung, privater Pool; herrlicher Blick auf die Loire

We (2 adults and 2 children) stayed here for 2 weeks in summer 2018. The weather was wonderful but the house was very disappointing.

How clean was this house? Not very. Ours was not the first booking of this season (according to their booking calendar) but there were many cobwebs around the house and dusty surfaces. Also, bedspread covers were very old and looked as if they hadn't been cleaned for a very long time. And the sofa-bed mattress so stained that we couldn't sit on it let alone sleep on it. This was all despite us being charged a full cleaning fee that presumably had also been charged to the previous renters.

Before booking I'd asked the Owner if there was WiFi at the house and I was told there was. For the first week the WiFi was so slow as to be useless and in the second week very intermittent and temperamental. No-one comes to a house in this sort of location for the WiFi quality but 2 weeks without even connection in the evening caused difficulties.

Before booking I'd also noticed on Google Maps a train line serving the Tracy-Sancerre station that seemed to pass near the house but there was no mention at all of it in this property's description. So I'd asked the Owner how busy was this train line and whether the trains could be heard near the pool. The Owner had replied "It’s a classic line but it is down the hill. So it feels you are 6 floors above and yes the many trees block the sound." They didn't at all. We heard the trains very clearly in the house and of course by the pool. The trains passed at least every hour, and the earliest passed noisily well before 7am while we were still trying to sleep.

This was a very disappointing holiday.