Pros: cute, nicely furnished apartment in a great quiet area inside city center but away from the crowds. Tram line straight to Duomo right outside your door. Several ancient sites within a 5 minute walk. Cute cafes and shops all around. Very secure building. Supermarket in easy walking distance.
Cons: check-in is extremely inconvenient unless you pay extra to have them meet you at the apt, which to me is unacceptable. Given a sack with 1 roll of toilet tissue, a tiny bar of soap & 2 coffee pods at check-in. We were there 7 days so had to buy more. Aren’t bath tissue and soap basic items that should be provided for the entire stay?
There were not enough linens for the whole stay. A washer, but no dryer so towels wouldn’t be dry in time to use in the evening. Shower has no shelf for soap or shampoo. Didn’t want to place the tiny bar of soap on the shower floor so used a kitchen chair set outside the shower stall.
No kitchen towel, paper products of any sort or cloth for wiping counters. No basic condiments. No salt, pepper, sugar, olive oil, basic spices, etc. Dishwasher had a strong foul odor so did not use & had to buy dishsoap and sponge. Bed linens ok quality but sheet too small, came loose at night so you wake up on a dirty mattress (multiple yellow stains) and no mattress cover. Duvet cover but no duvet (huh??) Bedroom wall filthy with black hand prints and scuffs.
IMHO management style too impersonal, missing many basics so overall not such a comfortable stay.