6/10 – Okay
Joanne W.
6. Juni 2025
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Breath taking views. Tranquil location can hear a pin drop all day. The property overall is clean. The kitchen area could perhaps do with a little spring clean especially inside the cupboards. The bedding and towels are lovely and clean and smell fresh. Our real concern in relation to house keeping was the bathroom bin had not been emptied from previous guests and had used sanitary products in it. Perhaps a final check is needed. Communication from the owner was zero. We understand from the agents that the owner had an incorrect email address for us so their welcome pack email sent to us bounced back. VRBO and Sykes cottages had the correct address so a quick check from the owner with them would have resolved it. As it was we guessed about how everything worked, rubbish disposal, the area and final day arrangements. There was no information in the lodge. Fortunately Sykes cottages sent keycodeStorage for clothing is limited if there are four guests. This is made worse by the fact half the wardrobe space in the main bedroom is padlocked and cannot be used. The main disappointment and reason for only an ok rating was the uncomfortable mattresses, otherwise the scores would be very high. We went to this location for peace and quiet and to get some well needed rest. The beds prevented this. We could not sleep and they were so uncomfortable we developed back pain. We were told via Sykes cottages it was a new mattress. It was still not good to sleep on. We bought an airbed.
Joanne W.
Aufenthalt von 7 Nächten im Mai 2025
