Charming Rustic 2 bedroom annex cottage

Dear Julian, Thank you so much for your kind review and we are so pleased you enjoyed your stay! Kind Regards Bill

Hi Robert, so sorry you didn't enjoy your visit. We do feel some of your comments are rather unfair as we did ask you to contact us with any questions or problems and heard nothing. Some things we could have helped with: The fridge and freezer are fully working and simply needed to be turned up. There is a hairdryer in the bathroom cupboard. There is indeed no toaster but we dont advertise that there is. In four years of rentals no one has ever complained about the height of the key lockbox or the bathroom mirror? Anyway we will take on board your comments and try to address them wherever possible. Kind regards Bill

So sorry you had this experience we have taken steps to improve everything with additional structure to the stairs and cleaning out of the drains (which were smelly from lack of use) kind regards Bill

Please ignore these vindictive people. You can see our recent reviews are positive. They turned up very late and did not communicate at all. We left the fire running for them with plenty of logs. In addition there are new wall mounted electric radiators in every room which can heat the whole house. We asked them to request to cancel to allow us to provide a refund which they would not do. We then refunded the full amount we received in good faith. Stay clear of these people.

Hi Rik so sorry to hear you didn't enjoy some elements of the house. It is a rustic timber framed french house we have been renovating for years and we continue to work on it. Our next project will be to upgrade the attic room for example. We keep our prices low and are honest with our photos and description to acknowledge this. Regarding the smell I am sorry you experienced this, when I went in before you arrived I could not smell any damp but we have had a lot of rain and it was unseasonably cold which is why I lit the fire ready for your arrival. We will try to review your comments constructively however. Kind regards Bill

Bonjour Sarah, mes excuses pour le retard dans la réponse à cet avis. nous nous excusons également pour les problèmes que vous avez rencontrés pendant votre séjour. nous avons depuis découvert une petite fuite dans une canalisation d'eau chaude derrière la cuisine qui a causé d'importants problèmes dès que le temps est devenu froid cet hiver. nous pensons que c'était la principale cause des problèmes d'humidité que vous mentionnez, mais nous l'avons maintenant résolu. cordialement Bill