4/10 – Mangelhaft
Paul D.
28. Aug. 2025
The property power went out on Sunday. The property power went out on Monday. The property power went out on Tuesday. Realtors were showing the property for sale. We had to be absent during this time. This was not disclosed to us. The floors with filthy dirty on arrival. No way a professional cleaning service cleaned the property prior to our arrival. The floor was sticky/dirty. Our feet were dirty from walking around on the floor barefoot after 30 minutes. The VRBO website still does not recognize me. I cannot read/open messages received in my VRBO inbox after I log into the site. I did not know how to get the key to the property prior to my arrival. I had to speak to the property owner directly about how to receive the key. Why should I have to worry about this? I want a 180 credit (1 night stay) on my credit card for putting up with all of this unprofessional nonsense. This is not the way things are to go when taking my vacation. Had I stayed in a hotel, none of this nonsense would have happened. I want a 180 credit (one night's stay) to be issued to my credit card. Please contact the owner. Tell her to approve a credit to my credit card. This VRBO experience was poor. Too many problems. :(
Paul D.
Aufenthalt von 3 Nächten im August 2025