2/10 – Ungenügend
Elizabeth L.
16. Jan. 2026
WARNING - HOST VIOLATES ITALIAN HEALTH LAWS: The hot water boiler was not working the afternoon when we checked in. We were not informed of this at check-in and did not discover it ourselves until the next morning when we attempted to use the shower. We immediately went to the property manager’s office and informed her that we were moving out, and the reason why. She told us the repair request had already been submitted (she already knew of the broken boiler). We did not want to continue our stay while waiting for the repair, which could have taken a very long time. We booked rooms at a hotel close-by for the rest of our stay. We requested from the host only a one-day refund of our three-day charge. After two weeks without any reply, we reminded the host that allowing a renter to occupy a property with no heat or hot water is against Italian law, especially in winter. We then informed the host that we were reporting the violation to the Azienda Sanitaria Locale (ASL) in Rome. The host replied by saying they receive regular "appalling reviews" and were not concerned about receiving such reviews from "keyboard warriors" such as us. NOTE: We feel VRBO should delete this host's listings, they operate their properties in an unsanitary, and potentially dangerous, manner.
Elizabeth L.
Aufenthalt von 3 Nächten im Dezember 2025








































