2/10 – Ungenügend
Stuart D.
22. Aug. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
Spider Infestation – Had to Leave After One NightWe booked this property for four nights but had to check out after one night due to a spider infestation. Within hours of arriving we had killed multiple spiders and because of jet leg we were awake at midnight and by morning we had killed a total of 40–50 spiders, and despite spending over two hours cleaning that morning, more kept appearing. We contacted the host immediately but received no real help, nor did they take any accountability , just told me they nor the previous guest saw any spiders and they couldn’t understand our complaints. The cottage was not suitable for staying in, and we checked out the next morning. I would not recommend this property to anyone unless major pest control is taken seriously and the Host takes responsibility of her accommodations. Host expected me to pay for 2 nights and offered 2 nights refund. We paid for a clean and habitable property. We booked a “relaxing stay” and instead spent hours battling spiders before giving up and checking out.The host refused to refund the unused nights (3) which is unacceptable given that the property was uninhabitable.The property is unsuitable for occupancy and certainly not in a condition that a paying guest could or should reasonably tolerate
Stuart D.
Aufenthalt von 4 Nächten im August 2025
