4/10 – Mangelhaft
Chris B.
31. Aug. 2025
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Maintenance of the grounds and outside of the structure not commensurate with online photos and fee charged. It wouldn't take much effort or cost to make the property more presentable. While swimming at this lakefront property is possible, it is unsafe because of rocks and large boulders that cannot be seen through the murky water. Nothing in the online property details or in signage and notes at the camp provide adequate warning. Swimming is available for an additional fee at a pool and beach that are significantly remote from the camp. A number of customer service-related touches were missing that a reasonable person would expect for the price. For example, it took a while to figure out that the auto-ignition on the gas grill was inoperative, and there were no matches or working grill lighters anywhere on the property. It was awkward having to intrude upon a neighbor to provide what was needed to start the grill. This necessitated a trip to Walmart the next day to purchase a couple of grill lighters. We left one behind out of respect for the next campers. Other examples include the dehumidifier in the basement rec room that stopped functioning because the tank had not been dumped; lack of any instructions for how to access viewable TV channels or to operate the projection TV in the basement rec room, etc. On the other hand, there were no shortage of notes about what not to do, such as the threat of 100-500 fines for moving furniture. Altogether, not a positive impression.
Chris B.
Aufenthalt von 3 Nächten im August 2025
