This is our third stay at this particular house. We love the home and the location. We had some problems which I felt were preventable. By whom I am not sure, but I don't feel that they should have been the burden of the vacationeers. The grille did not operate correctly. It would preheat up to 600 degrees and then would fall back to barely heating. It appeared that the gas was getting low, but obviously was not out. While I can understand that refilling gas tanks could become the responsibility of the lessor, I would think that if you advertise that you have a grille at a home, then it should be able to function.

The second issue which really compounded the problem along with the first issue was that the oven in the house stove would not heat properly. It ended taking 4 hours to preheat the oven to 400 degrees the first time we tried to use it on Sunday. It never took less than 45 minutes to get it up to a cooking temperature. That ruined the Sunday evening meal, and ultimately played a part in us throwing out almost a hundred dollars of meat and poultry when we left. Meal planning centered around planned events became disrupted. I called the maintenance people on Monday morning first thing and gave a list of items that we had problems with. I told them that none of the other items needed to be done to disrupt our time there, but that we needed the stove to operate because of the grill problem. The woman that I spoke to said that someone would be there either later that day or the next day to look at the stove. I called back on Wednesday morning first thing inquiring the status. They mentioned that they did not realize that we needed immediate help and that someone would be out that day to look at it. A repairman did come out later and verified that there was a problem. He said that either parts needed to be ordered or the unit replaced, but that it would take a couple of days. Later that day we received a call from the management company verifying the same information and they noted that they were contacting the property owner. He called a bit later and told us that he did not feel there was a problem with the oven and if it did need parts it would take a couple of days to get and as for the grille, there was nothing that could be done filling tanks are the responsibility of the lessor. Parts in two days would have been received on Friday at the earliest, too late for our stay.

There were other items of concern but I don't have room.