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6/10 – Okay
jayne n.
9. Okt. 2025
Major issues
We found several issues with housekeeping, a few, one major and disgusting, in my bathroom. We contacted management with our concerns. A member of staff came to the lodge to investigate.
From that moment we felt confident and reassured the problems were relevant and unacceptable by the management.
As you know, we were issued a full refund.
Once the issues had been rectified we were able to relax and enjoy the rest of our holiday.
For me personally, the setting, location and general outlook is beautiful and well maintained.
The bed linen was crisp and clean.
Just a suggestion, the crockery and glasses are in the high cabinets.
I'm short and found them difficult to reach. Infact, a couple of items fell out and broke as I was reaching for them.
We found a disposable coffee cup with a lid on in the fridge, which we had to wipe down before use. It had milk in ,I think, but not sure so we threw it away. Really shabby presentation if it was milk left for us.
We were staying for a week so a cleaning product for the kitchen would have been nice.
But, I personally, would happily return for another stay, it was peaceful and quiet.
Thank you
Kind regards
Jayne Nooranvary
