4/10 – Mangelhaft
Johannes B.
16. Aug. 2023
Gut: Lage
Verbesserungswürdig: Check-in und Kommunikation
Overall disappointing
The location and the view are great and the flat looks nice. However, the whole appartment was of very cheap quality. The walls are thin, so we could hear every noise from the streets as well as from the neighbours. The matrass was so uncomfortable that my girlfriend had to sleep on the couch for two weeks. There was no washing mashine, despite it being in the advertisement so we had to go to the self service laundry (which was quite expensive, 5€ per machine). The ventilation in the bathroom was broken, there were no garbage bags, no broom, … Small things, but they added up.
However, most irritating for me was the communication with the host. Only upon request we were told how to get to the flat, how to check in, where to bring the trash, etc. Only at the airport I could reach someone who told me where to go. There was no accomodation from the host when asked about the problems of the flat whatsoever and I was given the feeling of being petty.
We enjoyed our stay in Porto, but not because but despite the flat.
Johannes B.
Aufenthalt von 14 Nächten im Juli 2023
