2/10 – Ungenügend
Karen S.
19. Aug. 2018
Terrible experience
Off the bat the best I could possibly give this rental is 3 stars because it’s above a bar and very loud all night long.
Let me start with the things I liked about the place. Pet friendly, allowed rental for less than a week, close to the beach, tastefully decorated.
However from the moment we arrived we were unimpressed. Under the outdoor stairwell to the unit was a discarded loveseat, bed frame and other trash. Inside, the shower curtain was moldy from top to bottom and the door lock was not reinforced with a damaged lock hole. The management company sent someone to replace the shower curtain and address the door lock / frame. To address the lock / frame issue the maintenance person pushed in the door molding which made it slightly more secure but not what would be up to code.
We had issues with the tv cable not working on 2 of the TVs. When plugging them in we noticed a loose electric outlet and another outlet without a cover altogether. There was also a hole in the wall where the coax cable entered the unit. We never were able to get the cable addressed. In all fairness it was an issue with Spectrum cable and not the mgmt company, but still another issue.
The dryer vent had also not been cleaned in a very long time and was overflowing with lint. We only noticed it after drying our towels for 45 minutes and they were still wet.
It’s not like we were seeking out these issues but in the course of normal use they arose. The management company did offer to send over maintenance to address these issues. There were just so many issues that I was on the phone with the mgmt company a lot and even at the unit while things were being addressed. We didn’t need to be there but I was not comfortable with not being there. I’ve rented from HomeAway and other companies in the past and things come up - I understand that - but the number of issues here were too many. If you are looking for a pet friendly place for a few days, I’d recommend a respectable pet friendly hotel instead of this unit.
