Villa Flamenco

Thank you for your positive review!

Thank you for your positive review. We’re delighted that you appreciated the renovation and enjoyed your stay. We hope to host you again in the future.

Thank you for your nice review!

Thank you so much for the lovely review and we hope to welcome you back soon! Ann

Thanks for the nice review !

Thank you very much for the kind review. Ann

Thank you for your lovely review. And yes, we also hope for nice weather soon.

Dank je wel voor de mooie review over ons gerenoveerd appartement. En inderdaad onze tuin is ons volgende project om op te knappen. groetjes Ann en Herman

Thanks for the nice words, Ann

Thanks for your review, Ann and Herman

Many thanks Margaret.

Many thanks for your nice review. Ann and Herman

Stuart and Lesly, thank you so much for your lovely review! We definitely hope to welcome you again. You're a fantastic couple! Lots of love, Ann and Herman

I am very sorry that you gave our brand-new, renovated apartment only a 6/10. -When booking, you indicated that you needed a chair in the shower due to an amputated leg. I immediately asked if you could walk up the stairs, as there are approximately 10 steps from the street to the house and another 8 steps to the apartment. You indicated that this was not a problem, and I purchased a plastic shower chair especially for you. So, it was an unnecessary remark. You were aware that there was a flight of stairs involved. -Wifi: I will check this. If it is correct, we will adjust it as soon as possible. -Coffee cups: There are 4 large and 4 small cups available. Two large cups are located by the coffee machine with 2 capsules, so you can make coffee immediately upon arrival. I hope you remember this and that this was truly an unnecessary remark. -TV: Works with Google Chromecast. I helped you create an account on-site so you could watch English-language TV. We welcome guests from all over the world. Google Chrome is the only and most accessible method for all our guests. - Small shelf in the shower: That was already in the closet, ready to be hung. We discussed it together. And I apologized that it hadn't been installed yet. The contractor was here yesterday and it is now installed. The apartment is brand new, and if there are any comments or questions, we would like to resolve them to ensure our guests have a pleasant stay. It is very unfortunate that we are being disadvantaged by a bad review. That significantly lowers our average score, and it takes months before we qualify for premium host status again. I think it is very unfair that our apartment is only rated a 6/10. Kind regards, Ann

Many thanks for your nice review. Ann

Thanks for your response, it's a shame you didn't mention that when I left when I asked if everything was okay. I'm always open to constructive criticism. Much nicer than having to read it afterwards. I would like to respond now for our future customers. Toilet door: the bathroom is a separate room with a bead curtain, that's right. Since we only rent to 2 people (99% of them are couples) and that is in principle not a problem regarding privacy. Toilet paper: in Spain in all old houses this is standard. This also applies in many bars/restaurants. There is a waste bin next to the toilet, so I don't see the difference. Do you throw your toilet paper in the toilet or in the waste bin? That's almost the same. Hygienically we have provided everything, sufficient waste bags and there is a large barrel outside to dump everything in. We will empty this for you. (hope my text is ok in English, I did with google translate)