8/10 – Gut
David C.
15. Juni 2023
Gut: Sauberkeit, Kommunikation und Lage
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Good but could easily be better
On arrival we had not been told where to find the remote to open the gate. We parked where instructed whilst sorting this out and we're quickly asked to move by the resident.
The property was in a fantastic position overlooking the lake, with a fabulous balcony and lawned area giving access to the lake. However chairs on the balcony were broken and should never have been left for guests, the one collapsed while being used, and the awning did not work.
There were also some issues with cleaning like lots of dead flies in up lighters, cobwebs, and dirty cutlery and table mats which were resolved immediately by the local team, The chairs on the balcony were replaced, and the awning fixed, but all of this together with the amount of food and toiletries left by previous guests did not create a good first impression.
In the description it implies that you are able to get boats easily from Ranco to move about the lake, even suggesting to visit restaurants in other villages. This is not the case at all. There is one ferry out and one back in from Ranco daily. Very early and very late and that is it
There were some lovely decorative features in the property, very comfortable lounge and dining seating and very spacious.
The bathrooms however were very dated and there was no walk in shower as described
The bedrooms were again spacious with lots of storage and all bed linen and towels were of excellent quality, and it was great to have a supply of swimming towels in addition.
David C.
Aufenthalt von 7 Nächten im Mai 2023
