Ultimative Ruhe auf 1.100m - die österreichische Alm

Great to know you had a perfect, amazing stay! Thank you for your kind words.

Thanks you so much for your comments. We're always happy to share our house with such appreciative guests!

Thanks so much for the kind words and we are always happy to have guests who enjoy our house!

Great to know you enjoyed our house as much as we do! Thank you for your kind words.

Thanks! It's always good to hear that guests have enjoyed their stay in our house.

Thank you so much for your kind comments. We're so happy to share our house with guests who appreciate it - and thank you for cutting the grass and weeding the gravel ... that was definitely not expected and was a very nice surprise!

Many thanks for your thoughts and it's great to know that you found the location so good. For sure, the opportunities to enjoy nature are plentiful! We'll have a word with the cats, which belong to the farm - they know when they have found nice people and food, but maybe it's time to offer them a bit less hospitality!

Thanks for your kind comments and we're always so pleased when guests enjoy staying at our house :-) Thank you also for leaving the house so beautifully clean and tidy!

Es freut uns immer, wenn unsere Gäste die Zeit in unserem Haus genießen :-)

Das freut uns zu hören!

Danke für deine Bewertung und auch für deine nette E-Mail, in der du geschrieben hast, dass ihr eine tolle Zeit in unserem Haus verbracht habt. Wir lieben es, unser Haus mit Gästen zu teilen, die das Haus und die Gegend wertschätzen. Bezüglich den musikalischen Abenden (8 pro Jahr) – wir beschreiben diese Abende bereits auf der VRBO-Webseite (wo du deine Aufenthalt gebucht hast), auf der Startseite für unser Haus. Unter „Das macht diese Unterkunft einzigartig“ steht: „An Donnerstagabenden während 8 Wochen im Sommer bieten Die Malzbratla 🎶 & Gasthof Stubinger, nur einen kurzen Spaziergang (200 m) von unserem Haus entfernt, wunderbare österreichische Musikabende an, bei denen Essen und Getränke erhältlich sind – diese Abende sind in ganz Kärnten berühmt.“ Vielleicht hast du unsere Startseite nicht zur Gänze gelesen, und daher deine Überraschung? Ich weiß, dass du bei der Buchung einige Probleme hattest, da du versehentlich nur 2 Erwachsene und nicht 2 Erwachsene und 2 Kinder gebucht hast, wie du eigentlich wolltest. Danach hast du uns noch mitgeteilt, dass der Preis mit den Kindern zu teuer wäre... Übrigens hat mir unsere Nachbarsfamilie, die diese wunderbaren Abende organisiert, erneut bestätigt, dass die Abende immer bis spätestens um Mitternacht enden, und nicht um 02:00 Uhr, wie du gemeint hast. Wir haben viele Gäste gehabt, die diese Abende sehr genossen haben, die natürlich auch Teil der Vielfalt sind, die Österreich und Kärnten zu bieten haben. Und die „höchste Ruhe“, die wir in unserem Haus versprechen, bedeutet nicht „absolute Stille“. Es ist gut möglich, dass du im Sommer Kühe muhen, einen Traktor beim Gras mähen oder sogar den Kuckuck rufen hörst. Doch da du dich beschwert hast, haben wir beschlossen, in Zukunft allen Gästen, die an einem dieser 8 Tage im Jahr in unserem Haus übernachten, einen Gutschein von €20 pro Person anzubieten, der für Getränke oder das köstliche Essen bei einem dieser Musikabende eingelöst werden kann (ich empfehle auf jeden Fall den Schweinsbraten!). Ich hoffe, das wird auch unsere Gäste ermutigen, diese tollen Musikabende aus erster Hand zu erleben.

Danke Frank :-)

Vielen Dank für die netten Worte.

Danke – wir freuen uns sehr, dass euch euer Aufenthalt in unserem Haus gefallen hat.

Danke für die netten Worte!

Vielen Dank!

Danke für die netten Worte!

Vielen Dank!

Vielen Dank!

Danke für die netten Worte!

Danke für die netten Worte!

Es freut uns immer unglaublich, zu hören, dass unsere Gäste das Haus und die Umgebung genauso wie wir genießen. Unser Ziel ist eben immer, dass sich Gäste wie zuhause und gut umsorgt fühlen, daher ist es super, wenn wir solche schönen Rückmeldungen bekommen. Kommt jederzeit gerne wieder!

To Future Guests reading this negative review: **/////** Might I ask you this: please read some of our many reviews from other guests, who have always given us 5 stars (or occasionally 4 stars), and ask yourself - why has this guest left such a terrible 1 star review? Has our house changed from 5 stars to 1 star overnight, or is there something strange going on with the review from this guest? **/////** To The Guest who wrote this review: **/////** You have said many negative things, and so I can only respond to a few, with the true perspective and facts. **/////** Number 1. On day 2 and 3 of your stay, you emailed me about some things you were not happy with, such as a light bulb not working and a door squeaking. We also discussed by phone. **/////** Have you forgotten - that I arranged for a trusted local Austrian worker - who was already familiar with the house - to come to the house the next day? And that he stayed with you for the afternoon / evening, attending to the defects such as the light bulb (spare bulbs for all lights are kept in the entrance hall), until you were satisfied? And that you then reported: "It worked out with the worker on Friday. He is very personable, fixed things, and we had a nice chat. We wish you a nice Sunday." **/////** Number 2. On day 4 of your stay, you called me to say that you had blocked the drain, and that the toilet was overflowing. **/////** Have you forgotten - that, although this was a Sunday, I arranged for an emergency plumber to come to the house, within about 2 hours, and that he cleared the problem for you? **/////** Number 3. You complained: "Stacks of old magazines everywhere." That's not right. We leave 2 small collections of good quality magazines, one under the table in the sitting room, one in another room - magazines about nature, science, skiing (for our winter guests), light reading etc. We also leave 2 small bookshelves with books (English and German), and a selection of games. These things are for guests to use if they wish: we like our guests to feel at home. **/////** Have you remembered that you threw all our magazines away? **/////** Number 4. You complained that there is music on Thursday evenings (in July and August) at the farmhouse approximately 100 m from our house. (By the way, the musical evening finishes around midnight, not at 2 am.) **/////** Have you forgotten that you yourselves attended this musical evening, which is famous in Carinthia, multiple times, including Thursday evening 7 July? And that, on 8 July, you told my son that you had had a great time and very much enjoyed the evening? **/////** Number 5... well, I could respond in a similar way to every point you have raised. Every point (except one - a bit of mould in one shower, which is being completely renovated in 2 months' time) is either factually wrong or completely misrepresented, but it would get boring. I would ask only: have you been honest? **/////** And how exactly would you explain that you told me on day 2 that it was impossible for you to have a holiday in our house, because it was not a "holiday house", but on then day 3 - after I offered you a large discount (because whatever the situation, we seek to ensure happy guests) - you wrote that you were entirely happy to stay after all, for the whole month? **/////** To the wife of the guest, also staying at our house: **/////** I would say this. My son, who runs a small, local, organic market garden farm, brought you (free) a special box of fresh organic vegetables, and you left him a very kind and much appreciated note, which said: "Lieber (xxx), vielen Dank nochmals für die köstliche Gemüsekiste - wir haben uns sehr darüber gefreut. Überrascht hat uns das intensive Aroma der Produkte - beiden Karotten unglaublich! Mit besten Wünschen für Ihr Unternehmen (Frau & Mann)" or in English: "Dear (xxx), Thank you again for the delicious vegetable box - we were very pleased with it. We were surprised by the intense aroma of the products - both carrot types are unbelievable! With best wishes for your business (wife & husband)" Thank you for your kind words! We appreciate them! **/////** Could it be that your kind words give a truer impression than those of your husband, of the experience which you both had at our house in the Austrian Alm area? And of the care and attention we strive so hard to give to all our guests? It is our sincere desire simply to share some of the wonderful peaceful life that is to be found in the Austrian Alm area, which we are privileged to enjoy ourselves also.