4/10 – Mangelhaft
Edward H.
4. Okt. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
We flew across the country to stay in Newport Beach. Our plane landed at 12 pm. We arrived at house at 1 pm. Check-in was at 4 pm. We requested early check-in. We had to wait outside the door with suitcases for nearly 2 hours before they would give us the entry code. The house was ready the entire time. This was unacceptable and uncalled for. General maintenance for the house appeared to be neglected for many years. Parts of the window blinds literally broke and fell to the floor upon touching them. We had to frequently rig and fix them. The washer and dryer were unusable until about day 2 or 3 due to hoses not being properly hooked up. The coffee pot was not cleaned, full of old coffee grounds, and mold was growing inside. From that, we hypothesized this house is not frequently rented. It takes a while for mold to grow. Also, black mold was growing in the shower.The listing says will sleep 4. That is ridiculous. The house sleeps 3. The 2nd bedroom had a 1-person day bed and a futon. Our friends had to bring a queen size blow-up mattress. We rearranged furniture to make it temporarily livable for 2 couples. The house was kinda cool and had the "old feel" to it, which appeared to be the general theme of the area, but general maintenance was not performed for many years. The living room TV had to be at least 10-15 years old. The TV stand was rigged to fit the TV, making it look ridiculous. The bedrooms had no TVs.We made the best of it.
Edward H.
Aufenthalt von 4 Nächten im September 2025
