4/10 – Mangelhaft
laura s.
9. Aug. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
NOT AS DESCRIBED. Definitely Not Luxury
This property is anything but luxury. When we arrived late in the evening, there was garbage all around near the front door, whch we had to pick through to get to the spot where the key was hidden. When we complained about this, the host said that it was "just recycling." It was not.
The listing says bedsheets are provided. They are not. A plasticky-mattress cover is provided. NO TOP SHEET. There were also not pillowcases on enough pillows, and the pillows were horribly stained. The beds do not come with several pillows each as the photos show. The comforters in the photos are also not accurate. The beds had duvets, which were all too small for the beds and not acceptable for sharing between two adults. We ended up buying new pillows, pillowcases, and blankets.
The property had debris from the host family (parts of a hair dryer) in the kitchen. No hair dryer provided for the guests. The property is clearly also still in the process of being completed. There were several lightbulbs missing, the kitchen cabinets/pantry were still in the process of being put together.
When we asked for some additional towels as only one towel per guest was provided, and we hoped to go to the beach, we were told no. Only after we kept insisting with the property manager did he begrudgingly bring over a handful of additional towels.
If you are looking for a rude property manager, uncomfortable beds with inadequate sheets/covers, this is the place for you. Otherwise don't waste your money.
laura s.
Aufenthalt von 4 Nächten im Juli 2024
