Möblierte Terrasse & Feuerstelle: Greeneville Haus!

Owner's response: Monica, We are glad that you mentioned that the property was peaceful and quiet.  Also, you had everything you needed in the kitchen and you enjoyed your stay. We were confused by your low review and the cons you shared. - We do not have an issue with pet odors or pet hair, as a dog owner you had your dog with you and that could have been the issue with the pet hair. Our cleaners do a very good job and ensure that the property is clean and sanitized before each new guest arrives. We take great care and pride in presenting a clean home. - Regarding we are proactive but when you live in the country there are things that you can't help like a mouse now and then. However, we do not have an issue and we try to be very diligent to be sure they do not become a problem.   - We know that you had more people than the recommended maximum because you slept on the floor with makeshift beds. But we have decided to reconfigure the rooms and put in queen-size beds for our guest's convenience. We may have to get rid of a few lamps but we want our guests to be comfortable. As long as our future guests know that we expect them to follow the rules and only have room for 5 people and not 12 plus a dog. We are confident that future guests will have excellent stays! We continue to strive for the 5-star experiences we know we can deliver.