Pool & Whirlpool Zugang: Florida Studio am Flussufer

From the Owner: "Yes there is a new lock on the door"

Hi Patricia, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:-Prior to your arrival, we informed you that the hot tub was out of service for maintenance and that the deck furniture, while covered, could be used with the request to return it to its original state.-The grill was covered but it was fully accessible for use.-Unfortunately, the pool became unusable due to a malfunction discovered just before your stay. We tried to arrange a repair, but the nearest available technician was over five hours away and unavailable for more than two weeks.We understand how frustrating this was and regret the inconvenience you experienced. We're glad we could quickly provide a full refund. Your feedback is valuable as we continue to improve and help the homeowners deliver the 5-star experience they're known for. We hope to host you again soon!