8/10 – Gut
Marlene B.
13. Apr. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Beautiful Home and Location - Just couple cons
Overall this property is lovely. Location is superb when it comes to the beach. Literally steps away and sunsets are out of this world. The actual home is very close to a busy intersection so be aware it may be hard to get in and out of at times. Home itself is very nice. Comfortable beds, plenty of room for families and each bedroom has a TV. Two of the rooms also have beachfront views. Some cons to be aware of is dealing with the management company (Turnkey) as when having inquiries with them, I felt like I was talking to a robot. We arrived early and the property appeared to be empty. When asking if we could enter early, they denied us this request . The neighbor staying next door stated nobody was there so not sure why we were not aloud as then we asked if we could at least park vehicle and go to the beach until check in time and was told again, NO, we could not. This was extremely disappointing as we had 3 hours to wait and that was troublesome. I have never been denied these requests by previous vrbo rentals so it was discouraging as usually I have dealt with owners and they always compromise and allow early entry if available. In this case, I felt like each time I tried to inquire, a robotic response was provided with little detail as to why. Nobody was there, property was clean, so not sure why we were not allowed to enter property even a little early as we were told we could not until the actual start time. That was a major disappointment. Just keep this in mind when you book properties with Turnkey via vrbo. They claim they will allow early/late inquiries but in my opinion, I don't believe they actually do. Other than that, this home is lovely and would stay here again.
Marlene B.
Aufenthalt von 7 Nächten im März 2021
