4/10 – Mangelhaft
Timothy B.
30. Okt. 2025
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
NACCURATE LISTING AND MICE. There were so many problems with this property- and we really wanted to love it. In brief, we found the listing to be highly inaccurate, and worst of all there are mice- an active, healthy, infestation of mice. Our first issue arose when we arrived after 10 hours on the road, in the dark, only to be locked out with the key not where the host said it would be. Eventually our daughter found it in another location, along with a long hand-written note. Once inside, we read the note only to be told that the dishwasher was broken and that the laundry room was “off limits.” As a family of five, this was a bit distressing to hear, especially as the listing promised both amenities. Our phones had no signal in this remote area, and unfortunately, no WiFi information was provided to us by the host. We took this all in stride and began to unload our three day's worth of food, only to find that the refrigerator was also broken. My 13 daughter cleverly found the WiFi password in the guest book (having been provided by another guest who had the same problem as us), so as quickly as possible we communicated all these issues to our host, but did not hear back. We tried to fall asleep that night, willing to make the best of a not great situation, when we were awakened by the sound of rodents scurrying through the walls behind our bed. And sure enough, we when awoke in the morning, a live mouse was caught in a glue trap in the living room of the house.
Timothy B.
Aufenthalt von 3 Nächten im Oktober 2025
