2/10 – Ungenügend
Lina F.
14. Juli 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
BEWARE! The WORST place I’ve ever stayed in!!
From the moment we arrived, our stay was plagued with issues that ruined our Calgary visit. We had to reach out for check-in instructions because the host didn’t provide any on the day of arrival. Upon arrival, we found no coffee machine, unwashed bedsheets, and had to do laundry. Each bathroom had only one roll of toilet paper for a 12-day stay, with none in the downstairs powder room. There were no towels in the powder room, and overflowing garbage greeted us. Additionally, there was ongoing construction in the neighborhood, including the property we were staying at. The pillows were extremely uncomfortable, and one in the closet was stained and lacked a cover. On the second night, at 4 AM, the neighbors were blasting music and screaming. With no AC, we had to keep the windows open. When I asked them to keep it down, they responded with profanities. Concerned for our safety, I called the police, who arrived at 6 AM. We had to call the police two more times for noise disturbances. After informing the host about the lack of coffee maker (he said there was one), garbage, and neighbor issues, he simply responded, “Sorry, I hope the police resolved the issue,” without addressing other concerns. The Wi-Fi password provided was incorrect. The host’s attempt to resolve the garbage issue was insufficient, as we still had nowhere to dispose of our trash. Constant noise from construction was a disturbance from day one, waking us up at 6 AM on the last day. Vrbo was just as bad.
Lina F.
Aufenthalt von 12 Nächten im Juni 2024
