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8/10 – Gut
Jill T.
10. Apr. 2024
Casa Texana
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Gaby and Christia were nice but could have been friendlier. Their communication was lacking. Limited English and getting excess of groceries that we had to pay for. They did the minimum they could do, which was a very different experience than when we came a couple years ago to a different house in the area. We had to request or ask for something or it wasn't done. Pool towel were not folded or laundered after each day. Food was left out on the table after meals. They did change out trash and do dishes after meals. I did feel safe and no belongings were taken. The meals were delicious. They house and casita had a great location. Very comfortable to stay in with a group of 13. The master bed could use a new mattress. Some of the linens were dirty. Water pressure was good. Overall it was a good week, but definitely could improve on the staff slide of things.
