Oceanfront Marshfield Haus am Brant Rock Strand

Hi Susan, we truly appreciate you for sharing your thoughts about your recent stay. The homeowner would like to take a moment to clarify a few things raised in your review:- Beach access is available from May through early September, as the town removes the stairs after Labor Day. We encourage guests to review the listing details to ensure the home aligns with their needs.- There is one designated parking spot, and while it can feel a bit tight, most guests find it manageable.- Rust around windows and doors can occur in oceanfront homes due to saltwater exposure. The homeowner monitors this regularly, though some natural weathering is inevitable in a coastal setting.Thanks for your valuable feedback as we continue to improve for future guests!

Owner's response: "Thomas, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. - You are correct the parking is tight and we do have a shared driveway, we're sorry for the inconvenience. - We were unaware that the window sill in the shower still needed to be painted we will get that done right away. - We have not had any issues with the house not being secure.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to strive for the 5-star experiences we know we can deliver."

Hi Brandi, we’re so glad you enjoyed the view, but we’re sorry other aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following:- We sincerely apologize for any inconvenience caused by the condition of the mattresses and pillows. We have taken immediate steps to ensure that all protective coverings are in place and that the mattresses and pillows are thoroughly inspected between guest stays. Your feedback has been instrumental in this process.- We recognize the significance of clear communication regarding beach access. Please know that the listing doesn't explicitly promise beachfront stairs. It's possible, that the photo of the neighboring stairs may have given the impression of access, and for any resulting confusion, we sincerely apologize. Moving forward, we are committed to enhancing the information we provide to future guests, ensuring they have a comprehensive understanding of the seasonal variations that may affect access to the beach.- In terms of the hairdryer and circuit breaker, we are actively working on improving our instructions to make such situations more manageable for our guests. Your suggestion is invaluable in this regard.We are delighted to hear that you enjoyed the great location of our property despite the challenges. Your feedback is essential to us, and we are committed to making the necessary improvements to enhance the experience for our guests.

Thank you for your review and for highlighting the awesome ocean views from the bedroom. Because our property sits right on the coast, our outdoor grounds feature natural beach stones rather than a traditional lawn, which is a key part of our authentic waterfront setting. We appreciate your feedback and look forward to welcoming more travelers looking to enjoy our beautiful ocean views.