4/10 – Schlecht
Verifizierter Reisender
27. Nov. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
Looks can be deceiving
The house has a beautiful kitchen and master bath. Unfortunately, that is all. When we arrived, the tv did not work. When contacting the guest contact, he was extremely rude and said he would come by the next day. Bedroom #4 the sheets looked like they had not been changed. The shower in that bathroom had dirty stains all on the floor of the shower. The mat outside the shower had stains. The bedroom upstairs with the queen bed completely broke on the second night. The guest contact, which was the maintenance man, Tim, said he had to contact the owner to purchase another bed frame therefore, we had to sleep on the floor for a night. When the frame was brought to us by the assistant of the maintenance man, Tim said we would have to give him a hand bringing it up the stairs. The bed frame they brought was a twin/full and not a queen like the mattress. Therefore, the mattress hung off the side and we had to be careful not to roll on that part. We checked the king bed because it did not feel quite right and it was missing slats to the bed which had broken as well. Also, the ladder to the bunk bed was broken upon arrival. All beds were extremely uncomfortable there is no storage to put items but a small nightstand with each room. Needless to say this was a terrible experience and not a relaxing one at all. You go on vacation to relax not to move beds and clean up debris from the mess. Would not recommend this house at all. Keep looking.
Verifizierter Reisender
Aufenthalt von 4 Nächten im November 2023
