8/10 – Gut
Randall M.
18. Apr. 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
They made it right
Nice property on the beach. Singer Island is our preferred beach. We've stayed at this property numerous times over the last ten years. When we booked we were asked if wee had ant preferences. We specified wanting to be on the north side of the resort because on the south side the trash trucks and delivery trucks show up very early and make a lot of noise. The booking specifies that nothing is guaranteed, only that they would do their best to accommodate. On arrival we were given a room on the first floor, inside corner with absolutely no privacy or view. I don't think it was a unit that was ever used, but because it was a very busy time they had no choice but to put someone in it. The TV was falling off the wall and the counter in the bathroom had been painted. We couldn't open the drapes without everyone being able to see in. There was no view looking out so we just kept them closed. Not exactly what we had hoped for. We were told that that was all that was available but to check back on Monday, this was Saturday, to see if we could be moved. First thing Monday we went to the desk and given the option to move to a room on the 4th floor with a view of the ocean and beach. It took us about 15 minutes to pack up and make the move. So, first 2 days I would maybe give them a 1 star. The remaining 5 days, a 5 star. Nice resort, but believe them when they say they can't guarantee any room. You could get stuck on the inside corner of the 1st floor watching everyone coming and going
Randall M.
Aufenthalt von 7 Nächten im März 2024
