6/10 – Okay
janicefazio
7. Mai 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Needs Work
Our unit was well priced, and the bed was exceptionally comfortable. Additionally, the location is superb, within walking distance of many restaurants and shops. Why then, oh why, were other things so neglected?
1. The unit had not been thoroughly cleaned when we arrived. Floors and chairs were dirty.
2. Although there was a sign in the bathroom that emphatically stated we needed to use the fan when showering or else the smoke alarms would go off, the fan didn’t work. Maintenance came to look at it and said it needs a new motor - but they didn’t fix it. They said the owner has to do that.
3. There was no pamphlet in the unit to explain how to work the heater/air conditioner. We had to ask our neighbors how to turn it on.
4. The bathroom needs some serious updating. It is old and either may be dirty or just look dirty due to age.
5. The table and chairs looked like they were from the 1950s. Also looked dirty because of age.
6. There is what appears to be a pee stain on the couch. And by the way, it is not the same couch as in the picture above. The table and chairs aren’t the same, either.
7. Men in trucks began work at 5:30 am, right next to our complex.
Communication was great before we arrived, but not so much after. I called right away about the cleanliness issue, but they didn’t get back to me until I texted them again the next day. Also, Seaside Vacations didn’t seem all that apologetic about what had happened.
janicefazio
Aufenthalt von 2 Nächten im Mai 2024
