Profitiere von bequemen und sicheren Parkmöglichkeiten vor Ort, was eine seltene Annehmlichkeit in dieser Gegend ist.
Zentrale Lage
Bei dieser günstigen Lage bist du nie weit von dort entfernt, wo du sein solltest.
Entdecke Sehenswürdigkeiten in der Nähe
Zu Fuß erreichbar: Guadalupe River
4 Schlafzimmer2 BadezimmerPlatz für 8 Gäste
Beliebte Annehmlichkeiten
Balkon oder Patio
Parkplätze auf dem Gelände verfügbar
Grill
Klimaanlage
Kühlschrank
Waschmaschine
Lerne die Gegend kennen
Canyon Lake, TX
Guadalupe River
Place, Guadalupe River
1 Gehminute
Whitewater Amphitheatre
Place, Whitewater Amphitheatre
10 Gehminuten
Canyon Lake
Place, Canyon Lake
7 Autominuten
San Antonio, Texas (SAT-San Antonio Intl.)
Airport, San Antonio, Texas (SAT-San Antonio Intl.)
71 Autominuten
Hier übernachtest du
4 Schlafzimmer (Platz für 8 Personen)
Schlafzimmer 1
1 Queen-Bett
Schlafzimmer 2
1 Queen-Bett
Schlafzimmer 3
1 Queen-Bett
Schlafzimmer 4
1 Queen-Bett
2 Badezimmer
Badezimmer 1
Badezimmer 2
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Mehr zu dieser Unterkunft
4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater
W.O.R.D Permit- L1350
Enjoy the sound of music at Rick’s River Haus! Located in Canyon Lake, Texas, this four-bedroom, two bath River House is within walking distance to live music at Whitewater Amphitheater making for a perfect getaway for families or couples. With its river views and close proximity to the Whitewater Amphitheater, you’ll be able to enjoy the tranquil beauty of the water as well as some of the best concerts around. From the house’s deck, you can listen to the music from the amphitheater and soak in the peaceful atmosphere of the river. If you’re looking for a more active adventure, you can go tubing and rafting at the nearby Horseshoe. This house is the perfect place to make memories with your family and friends.
The first bedroom is a queen room on the main level with a sitting area complete with television and a shared full bathroom across the hall. The second bedroom is also a queen room on the main level and has a TV. The third bedroom is an open queen room on the lower level with a TV and the fourth bedroom is a queen room on the lower level with a TV. Both baths offer a roomy tiled walk in shower. A charming kitchen offers all the necessities needed for preparing meals and opens into the main living space. Additional bar seating is perfect for a quick breakfast before heading out for a day of river fun. The living/dining room has a unique combination of dining, bar, living space as well as deck access. The living room opens to an outdoor deck with sweeping views of the Hill Country and the Guadalupe River below, where you're sure to spot some rafters, tubers, or fisherman enjoying the cold, clear waters. The downstairs living space has a comfy sofa, a large-screen TV, and a mini fridge, making a perfect space for the kids to hang out with friends .The outdoor spaces come with an upper deck and a lower deck deck and are great for alfresco dining. You can chill out with a glass of wine and listen to the live music coming from the live music venue in the area which is open to the public. There is also a propane grill at your disposal so you can grill whatever food you fancy. The property has river views and is conveniently located near the water. Use caution when on the lower patio area that overlooks the river! Please note that the cliff drops steeply to the river, and that you can not access the water directly from this property.
Canyon Lake, Texas is a picturesque paradise situated on the Guadalupe River and Canyon Lake. With attractions such as Comal Park, Cranes Mill Park, Madrone Trail and Randolph Recreation Park, visitors can enjoy an array of outdoor activities. Whitewater Amphitheater offers an adrenaline-filled experience with live music, tubing and rafting, while a visit to Gruene Hall is perfect for a memorable night out. Canyon Lake is a great place to relax and take in the beauty of its surroundings. Come for the activities and stay for the views!
*Due to limited parking no more than 3 vehicles are allowed at this property.
*The health and safety of our guests and staff is paramount. Cleanliness is always our top priority. We offer a 24 hour guest service contact number for emergencies, and messages will be answered promptly. Arrive when it is convenient for you, we provide an easy contactless check-in and out process.
*Please note – Rates are based on the number of guests entered in the reservation quote – any additional guests may incur additional charges. The occupancy listed is the max occupancy this property can accommodate.
NOTE: Your safety matters. This property features exterior security cameras on the exterior of the home. They do not look into interior spaces.
Du wirst gebeten, die folgenden Gebühren direkt in der Unterkunft zu zahlen. Gebühren beinhalten möglicherweise geltende Steuern:
Verwaltungsgebühr: 1 USD pro Aufenthalt
Diese Liste enthält alle Gebühren, die uns von der Unterkunft mitgeteilt wurden.
Wissenswertes
Unterkunftsnummer 9800535
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Sicherheitssystem.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Zur Gegend
Canyon Lake
Dieses Ferienhaus befindet sich direkt am Wasser und liegt in der Gegend Sattler, einem Stadtviertel von Canyon Lake. San Marcos Premium Outlets ist einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Guadalupe River und Comal River. Du möchtest deinen Aufenthalt in der Stadt mit dem Besuch eines spannenden Events oder einer Sportveranstaltung aufpeppen? Dann schau doch einmal hier vorbei: San Marcos Academy Baseball Field. Perfekte Voraussetzungen für einen unterhaltsamen Abend bietet diese Location: Whitewater Amphitheatre. Keine Angst, nass zu werden? Beim Kajakfahren, beim Tubing und beim Angeln erlebst du in der Nähe der Unterkunft großen Wasserspaß.
Ist 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet ein Aufenthalt im 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater?
Gültig ab 25. Sept. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater am 2. Nov. 2026 beginnen bei 599 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater?
Es gibt eine begrenzte Anzahl an Parkplätzen.
Wann ist der Check-in bei 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater?
Check-out ist um 10:00 Uhr.
Wo befindet sich 4 Bedroom River House in Canyon Lake, Texas - Walk to Whitewater Amphitheater?
Dank der ausgezeichneten Lage (Sattler) ist dieses Ferienhaus nur wenige Schritte entfernt von: Guadalupe River und Whitewater Amphitheatre. Canyon Lake Gorge ist 4,4 km entfernt.
Bewertungen
8,6
Hervorragend
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
21 von insgesamt 34 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
21
7 von insgesamt 34 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
7
3 von insgesamt 34 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
3
1 von insgesamt 34 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
1
2 von insgesamt 34 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
2
9,0/10
Sauberkeit
9,8/10
Check-in
9,0/10
Kommunikation
9,4/10
Lage
9,2/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Harrison M.
12. Aug. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect spot
Aufenthalt von 3 Nächten im August 2026
Antwort von VrboOwner am 13. Aug. 2026
Thank you so much for your review! We hope to host you again in the future!
Verifizierte Bewertung
10/10 – Hervorragend
John R.
7. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place for a getaway
Aufenthalt von 2 Nächten im Juni 2026
Antwort von VrboOwner am 9. Juni 2026
Thank you for your kind review! We're so glad you found it to be a great place for a getaway. We truly appreciate you staying with us and hope to welcome you back again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Jackson W.
5. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Awesome property and super close to float the river definitely was a great time will be back again
Aufenthalt von 2 Nächten im Mai 2026
Antwort von VrboOwner am 5. Juni 2026
Thank you so much for your kind words! We hope to welcome you back again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Dena W.
4. Mai 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice house with an amazing amount of sleeping places. We went to Whitewater Ampitheater and it was easy to walk there. Great house for the price!
Aufenthalt von 2 Nächten im Mai 2026
Antwort von VrboOwner am 5. Mai 2026
Thank you so much for your kind review! We’re glad you enjoyed the house and found the sleeping arrangements comfortable for your group. It’s great to hear the location worked well for your visit to Whitewater Amphitheater and made getting there easy. We truly appreciate you staying with us and hope to host you again in the future!
Verifizierte Bewertung
6/10 – Okay
Melissa P.
30. Aug. 2026
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit
Great Location, but Needs Some AttentionThe location is definitely the highlight of this home and one of the main reasons to stay here. Overall, we had a good stay, but there were a few things that kept it from being a great one.Our biggest concern was cleanliness. We actually found dirty dishes put away in the cupboards, which was disappointing. The beds were also not very comfortable, and the range had limited functionality, making it difficult to cook meals during our stay.We were also surprised to find that the downstairs area is cooled by a window unit. It worked adequately and wasn't necessarily a problem, but it was unexpected.The home itself has a lot going for it, particularly the location. With a little extra TLC and attention to the cleaning, beds, and kitchen appliances, I think this could be a wonderful stay.
Aufenthalt von 2 Nächten im August 2026
Antwort von VrboOwner am 1. Sept. 2026
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear that you enjoyed the location and that overall you had a good stay. We sincerely apologize for the issues you encountered with cleanliness, particularly finding dirty dishes in the cupboards. That is certainly not the standard we aim to provide, and we’ll be addressing this with our cleaning team to ensure greater attention to detail moving forward. We also appreciate your comments regarding the beds and kitchen range. Your feedback is helpful as we continue making improvements to the home and evaluating where updates would have the greatest impact on our guests’ experience. We understand as well that the window unit downstairs may have been unexpected, and we appreciate you noting that it worked adequately during your stay. Thank you again for the constructive feedback. We truly appreciate you highlighting both what you enjoyed and where we can do better, and we hope to have the opportunity to provide you with an improved experience in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Jeremy C.
11. Juni 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location and house
Aufenthalt von 2 Nächten im Juni 2025
Verifizierte Bewertung
10/10 – Hervorragend
Alan W.
27. Aug. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing property.
Aufenthalt von 2 Nächten im August 2025
Antwort von VrboOwner am 28. Aug. 2025
Thank you for your kind words. We are glad to hear that you enjoyed your stay and the property and hope to host you again in the future!
Verifizierte Bewertung
10/10 – Hervorragend
Dane M.
16. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place to stay
Great place to stay with plenty of room. Two nice patio areas and a short walk to the river and Whitewater Amphitheater. Hope to get to stay here again soon.
Aufenthalt von 2 Nächten im April 2025
Antwort von VrboOwner am 17. Apr. 2025
Thank you so much for choosing to stay with us! It was a pleasure having you, and we hope you had a comfortable and enjoyable experience.
We’d love to welcome you back anytime—whether it’s for another relaxing getaway or a quick visit, our doors are always open for you.
Until next time, safe travels and all the best!
Verifizierte Bewertung
10/10 – Hervorragend
Monica T.
28. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Ideal location for cannoyn lake, San Antonio n Austin
Clean property enjoyed our stay
Aufenthalt von 2 Nächten im Mai 2024
Verifizierte Bewertung
10/10 – Hervorragend
Timothy G.
26. Mai 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect spot for river float
The place was nice. Everything worked and was close to the river
Aufenthalt von 3 Nächten im Mai 2025
Antwort von VrboOwner am 27. Mai 2025
Thank you so much for your kind words! We hope to welcome you back again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Timothy P.
5. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Enjoyable Stay
The house was clean and comfortable.
Aufenthalt von 2 Nächten im November 2023
Antwort von VrboOwner am 13. Dez. 2023
Thank you for sharing your experience! We're pleased to hear that the house met your expectations in terms of cleanliness and comfort. Providing a clean and comfortable environment is a priority for us, and we're overjoyed to know that it contributed to your positive experience.
Verifizierte Bewertung
10/10 – Hervorragend
Durga S.
27. Dez. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful stay
Nice and quiet property with beautiful views. The house was spacious and we had so much fun.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von VrboOwner am 27. Dez. 2023
Thank you for the wonderful 5-star review! We're delighted to hear that you enjoyed the nice and quiet property, beautiful views, and spacious house. It's fantastic to know that you had so much fun during your stay. We appreciate your feedback, and we look forward to hosting you again for more memorable experiences.
Verifizierte Bewertung
10/10 – Hervorragend
Drew N.
7. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Location
Perfect for tubing the river or walking over to Whitewater amphitheater for a show
Aufenthalt von 2 Nächten im September 2024
Antwort von VrboOwner am 8. Okt. 2024
Thank you for the great review! We're so glad you found the location perfect for tubing and enjoying a show at Whitewater Amphitheater. It's wonderful to hear that our spot worked out well for your plans, and we hope to welcome you back again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Brett H.
10. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great getaway, close to Gruene
Great tucked away cabin with view of the river. Walking distance to a great little tavern and coffee trailer. Perfect getaway weekend!
Aufenthalt von 2 Nächten im Oktober 2024
Verifizierte Bewertung
10/10 – Hervorragend
Randy C.
6. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
River Weekend
Great spot, close to everything
Aufenthalt von 3 Nächten im Mai 2024
Antwort von VrboOwner am 6. Juni 2024
We are so glad you enjoyed your stay!
Verifizierte Bewertung
10/10 – Hervorragend
Isaac J.
29. Mai 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
House is nice
I like the layout of the house in great location
Aufenthalt von 3 Nächten im Mai 2023
Verifizierte Bewertung
10/10 – Hervorragend
Robert W.
19. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Golf trip house
This was the perfect place for our golf trip to the Hill country. 4 golfers, 4 bedrooms! Centrally located to several great courses. Also, there's a coffee shop within a minute walk.
Aufenthalt von 3 Nächten im April 2024
Antwort von VrboOwner am 26. Apr. 2024
Thanks for choosing us for your golf trip! We're thrilled to hear that our setup was ideal for you and your group. Being close to some great courses and a coffee shop is always a plus, especially when you're hitting the greens early. We hope you had a fantastic time golfing in the Hill Country, and we'd love to welcome you back for another round in the future. Cheers!
Verifizierte Bewertung
10/10 – Hervorragend
Morgan B.
20. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Will definitely stay again if in the area
The house is in a great location. We walked to the concert venue, to float the river, the coffee shop next door, and a tavern that neighbors the property. The deck was great to sit on and watch the sunrise in the morning. Even though the property was close to everything, it was still quiet and peaceful.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von VrboOwner am 20. Mai 2024
We're so glad you enjoyed it and we would love to have you back!
Verifizierte Bewertung
8/10 – Gut
Jason L.
14. Nov. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Riverside House
Great house with a walkable location to Whitewater. Would have given 5 stars but the A/C on the lower floor for two of the four beds was not working properly.
Aufenthalt von 2 Nächten im November 2024
Antwort von VrboOwner am 15. Nov. 2024
Thank you Jason for your feedback! We’re so glad you enjoyed the house and its walkable location to Whitewater. We apologize for the A/C issue on the lower floor and have addressed this with our team. We truly appreciate your understanding, and we’d love to host you again for a 5-star experience!
Verifizierte Bewertung
10/10 – Hervorragend
Karen C.
22. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spring Break 2025
This property was just what we needed. It is not extravagant, but it was clean, well stocked, reasonably priced, and in a convenient location for the activities we had planned. We wished it had a bit prettier view, but it didn't really didn't matter because we weren't there much. We were able to sleep comfortably, take showers, and make breakfast and coffee in the mornings. .
Aufenthalt von 2 Nächten im März 2025
Antwort von VrboOwner am 22. März 2025
Fantastic guests! They are welcome back anytime.
Verifizierte Bewertung
8/10 – Gut
Brent P.
3. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
River House
Awesome house right on the river, I was thinking we would have access to drop kayaks in the water from property, but it’s a sharp cliff to the water.
Aufenthalt von 2 Nächten im September 2023
Antwort von VrboOwner am 20. Dez. 2023
Thank you for choosing to stay at our riverfront property, and we're delighted to hear that you enjoyed the house. We appreciate your feedback regarding the access to the river, and we understand that the cliff may have presented a challenge for launching kayaks.
We apologize for any confusion, and we'll make sure to update our property information to provide clearer details about the terrain and access points to the river. Your input is valuable as we continuously strive to enhance the experience for our guests.
We hope that despite this, you had a memorable stay, and if you decide to visit again, we'd love the opportunity to host you and provide a seamless experience.
Verifizierte Bewertung
10/10 – Hervorragend
Jamey T.
15. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice location
Tubing and whitewater amphitheater is close. Everything was cool…. River’s running way low at the moment but that is what it is. Been coming to the river for decades and it’s always a good trip.
Aufenthalt von 3 Nächten im Mai 2024
Verifizierte Bewertung
6/10 – Okay
Denise L.
13. Jan. 2025
Gut: Check-in und Lage
Fell Short
We booked this house for a family New Year’s getaway. While the space worked well, there were a few issues that really fell short of our expectations. There were two forks and two cups in the entire house that is supposed to sleep 8 people. Also, the cookware options were really bad - we ended up having to get our own utensils and a pot that would cook a meal for more than two people. Strangely, there were a million kitchen knives; it’s just not a well-planned kitchen for houseguests and many of the items were dirty. This place could be good with a little more thoughtfulness and care.
Aufenthalt von 3 Nächten im Dezember 2024
Antwort von VrboOwner am 14. Jan. 2025
Thank you for sharing your feedback. We’re glad the space worked well for your family getaway, but we sincerely apologize for the shortcomings you experienced. Your comments about the kitchen supplies and cleanliness are noted. We appreciate your suggestions and will work on improving the kitchen setup to better accommodate larger groups. Thank you for bringing this to our attention.
Verifizierte Bewertung
8/10 – Gut
James L.
15. März 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
The toilet paper thieves
A small quantity of toilet paper was available on arrival. The rental agreement says an additional roll is provided. When we saw the additional paper wasn’t on site, we called and reported the situation. We were informed additional paper was beside a hair dryer (not the case); we were informed a picture was uploaded. Pictured and availability aren’t the same thing. We received the assurance the paper was on shelf, with no offer of apology and the bland reassurance we could purchase more locally. Thanks so much!
Aufenthalt von 3 Nächten im März 2024
Antwort von VrboOwner am 29. März 2024
James,
Thank you so much for your review! We are delighted to see that the property was a good fit. We are so sorry to hear that the issue with the toilet paper impacted your stay. As discussed on the phone we do have housekeepers take images of their cleans to prove they are up to standard. They are not able to upload photos from camera rolls or fake images in anyway as they are prompted to take a new photo. We are also sorry that you chose to use vulgar language with our agents when we attempted to communicate with with you politely. We may have been prompted to offer future assistance if we were met with less hostility. Seeing as we did not want to put out housekeeping in an uncomfortable situation we explained that more toilet paper could be purchased at a nearby store.
Thank you,
Hill Country Premier Lodging
Verifizierte Bewertung
4/10 – Mangelhaft
Clay P.
10. Feb. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Poor advertisement.
Just because someone answers your call with a concern does not mean anything is done about it. There was not proper silverware for 4 people. Phone call politely told me to go buy my own and maybe I would be reimbursed. If I am going camping I expect that. If I am renting a furnished house I should not have to spend my time and money to interrupt my vacation to solve a management problem even if it is 5:30 PM. Problem was never resolved over a 3 night stay. VERY POOR customer service
Aufenthalt von 3 Nächten im Januar 2025
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