6/10 – Okay
Julie Z.
17. Juni 2023
Gut: Sauberkeit, Check-in und Kommunikation
Verbesserungswürdig: Lage
Woolrich stay
We decided on using a vrbo stay for our vacation in London with 5 adults. We appreciated the space of this unit. It was clean and allowed us to cook breakfast each day. They have recently renovated the unit. We always had responses to our messages and they did check on us to make sure we were comfortable which was appreciated however we did have some major issues during our stay.
1) we rely on Wi-Fi to communicate with family in the states since our cell phones do not work in UK. The internet did not work the whole 6 days. It was extremely frustrating. The owner talked to BT but the problem was never resolved. Without internet, the television didn’t because it was a smart tv. The solution was a 3 day hotspot voucher to use in the city however there were no hotspot city connections near the house and were useless
2) the house is VERY hard to find. It’s down a sketchy alley with broken cars, trash, and felt unsafe. The outdoor patio picture was very misleading. We had a fox screaming outside the unit & running along the fences so we were afraid to leave the windows open for fear of it getting inside.
3) we mentioned to the owners that the upstairs shower was clogged & flooded the bathroom. It was never fixed in 6 days.
4) it was very hot in the unit, didn’t have any fans or air and was unbearable.
5) it was not close to the tube. It was 15 min walk uphill from woolrich stop. We would not rent again and wish we would’ve been in a hotel closer to city center.
Julie Z.
Aufenthalt von 6 Nächten im Juni 2023
