Grand Lake Condo mit Bergblick: Zum See laufen!

Owner's response: "Renee, Thank you for your 4-star review we appreciate that you had plenty of room for everyone and that you had plenty of pots and pans, we hope you were able to grill. We agree the views of Grand Lake and the mountains are the best feature and we've been happy to be able to share this with others. We wish we could have made this a 5-star experience, maybe next time. We are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we know we can deliver."

We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following: -We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you would have reached out to us during your stay. We would've been more than happy to send our cleaning team to address your concerns to make your stay most comfortable -We promptly informed Evolve of the trash code for guest use, however, this information was not added to the pre-stay email sent prior to arrival. From us at Evolve, we sincerely apologize for the inconvenience this may have caused and we can confirm the access code for the trash is now listed -We have high standards of hospitality and we always strive to be available for our guests. Our records show neither we nor Evolve received any communication from you during or after your stay. Without notifying us or the local team, we weren't able to act on your concern and resolve any issue promptly We have worked very hard to provide a clean and comfortable place for guests to enjoy and will continue to do all we can to provide the best possible stay for our guests!