Whitewater Strandhaus

Thank you Andreas, we are very happy to see that you had enjoyed your stay at Whitewater Beach House. We hope to see you again one day. Regards Viet

Thank you Caroline for your feedback and for staying with us. Your comments regarding the bathrooms, kitchen have been noted and the sliding door lock will be sorted shortly. We’re glad you otherwise found the place clean and comfortable and hope to host you again. Regards Viet

Thank you Simon, we are very happy to hear you enjoyed your stay at Whitewater Beach House. We hope to see you again soon in the future. Regards Viet

Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet expectations. The property is professionally cleaned and all linen is externally professionally washed and replaced prior to each guest’s arrival. As a beachfront home, the coastal environment and humidity can occasionally affect how freshly laundered linen feels, despite it being clean and unused. Similarly, being located directly on the beach means insects can be more prevalent at times, particularly during warmer and more humid conditions. The property is regularly treated by licensed pest control, however this is an environmental factor common to coastal locations and unfortunately cannot be completely eliminated. We take cleanliness and guest comfort very seriously and will continue to work with our cleaning and pest control providers to maintain high standards. We appreciate the feedback and wish you all the best in your future travels.