6/10 – Okay
Suzanne S.
11. März 2024
Gut: Sauberkeit
Verbesserungswürdig: Check-in und Kommunikation
Great House with a few surprises
I read a review about the difficulty with getting the front door open and obtaining the keys to the golf cart. Both were true for us. It took us over 45 minutes to figure out the front door. You have to pull really hard toward you to get the lock to line up before it will open. We were provided the wrong code to start with and after much frustration, we were provided a new code. We never did figure out how to get the golf cart keys, I asked for our money back, but was only told they would check on it. I was told in writing, that we could check in at 3 pm but then was told the door code would not work until after 4 pm. At 7:30 am a guy walks into the house and says he is there to clean the pool. Needless to say, it was a scary moment to have a guy walk in unannounced who had the door code. All communications with the property management said they hoped we enjoyed our stay in Austin, but we were in Inlet Beach, Florida. We never saw any property management people, only communicated by text. Loved the house, it just wasn't on the beach like we thought from the pictures. You could see the beach from the 4th floor. We were specifically looking for a house without bunk beds. This house has two bunk rooms.
Suzanne S.
Aufenthalt von 4 Nächten im März 2024
