Charmantes Haus in Saco mit Terrasse, 5 Meilen vom Strand entfernt!

From the owner: "I’m sorry to hear parts of your stay didn’t meet expectations. The home was inspected immediately after your visit, and no signs of mold or odor were found in the bathroom. The downstairs screen is a monitor for guest use, not a TV, which is why there’s no remote. I always want guests to have a comfortable experience and wish I’d had the opportunity to address your concerns during your stay, as your message came after checkout."

Hi Nathan, the homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following details:- We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We use a cleaning crew to have the home professionally cleaned before each guest's arrival.- We wish you had reached out to us during your stay. We would've been more than happy to send our cleaning crew to resolve your concerns and make your stay more comfortable.- We do have air fresheners at home to keep the air fresh for our guests. We have never experienced problems with bad odors in our home and our cleaning crew did not report anything unusual before, or immediately after, your stay. That being said, we apologize for your experience and will look into what may have caused the odor.- While we do regret our home was not up to your expectations, we’re happy to share that no issues were reported by our most recent guests. We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!