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Ganzes Ferienhaus

9 BD/ 6.5 BA/ Solara Resort (8905 TH)

Fotogalerie von 9 BD/ 6.5 BA/ Solara Resort (8905 TH)

Spielezimmer
Wohnbereich
Innenbereich
Speisen
Speisen

Bewertungen

9,4 von 10.
Außergewöhnlich
9 Schlafzimmer6+ BadezimmerPlatz für 23 Gäste160 m²

Beliebte Annehmlichkeiten

  • Pool
  • Whirlpool
  • Küche
  • Waschmaschine
  • Trockner
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Kissimmee, FL

Zimmer und Betten

9 Schlafzimmer (Platz für 23 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 Einzelbett und 1 Doppelbett

Schlafzimmer 3

1 Einzelbett und 1 Doppelbett

Schlafzimmer 4

1 King-Bett

Schlafzimmer 5

2 Doppelbetten

Schlafzimmer 6

1 King-Bett

Schlafzimmer 7

1 Einzelbett und 1 Doppelbett

Schlafzimmer 8

1 Queen-Bett

Schlafzimmer 9

1 King-Bett

6 Badezimmer, 1 Gäste-WC

Badezimmer 1

Badewanne oder Dusche · Toilette

Badezimmer 2

Badewanne oder Dusche · Toilette

Badezimmer 3

Badewanne oder Dusche · Toilette

Badezimmer 4

Badewanne oder Dusche · Toilette

Badezimmer 5

Badewanne oder Dusche · Toilette

Badezimmer 6

Badewanne oder Dusche · Toilette

Badezimmer 7

Toilette

Weitere Räumlichkeiten

Veranda oder Lanai
Küche

Mehr zu dieser Unterkunft

9 BD/ 6.5 BA/ Solara Resort (8905 TH)

• Community: Solara Resort
• 9 Bedrooms/6.5 Bathrooms/Sleeps 23
• Disney (8 miles) Sea World (16 miles) Universal (19 miles)
• Convention Center (12 miles) Legoland (33 miles)
• Location: Tropical Haven, Kissimmee FL 34747

DETAILS
• Central AC
• Washer & Dryer
• Gated Community
• TV In Every Bedroom
• Free Cable TV & WIFI
• Fully Equipped Kitchen
• Towels & Linens Provided
• Washcloths Are Not Provided
• Family Room with Flat Screen TV
• Hair Dryers, Iron & Ironing Board
• Private Door Code for Each Guest Stay
• Outdoor Patio Furniture with Sun Loungers
• Pack 'n play/ High Chair (Free Upon Request)
• Private Screened-in Pool + Child Safety Pool Fence

- BEDROOM SETUP

FIRST FLOOR
BEDROOM 1: 1 King Bed (Private Bathrom)
+ Half Bathroom By The Pool Entrance

SECOND FLOOR
BEDROOM 2: 1 Full Bed + 1 Twin Bed (Harry Potter)
+ Bathroom Right Beside It.
BEDROOM 3: 1 Full Bed + 1 Twin Bed (Frozen)
Attached "Jack And Jill" Bathroom Connecting With Bedroom 4
BEDROOM 4: 1 King Bed
BEDROOM 5: 2 Full Beds (Avengers)
Attached "Jack And Jill" Bathroom Connecting With Bedroom 6
BEDROOM 6: 1 King Bed
BEDROOM 7: 1 Full Bed + 1 Twin Bed (Mickey Mouse)
Attached "Jack And Jill" Bathroom Connecting With Bedroom 8
BEDROOM 8: 1 Queen Bed
BEDROOM 9: 1 King Bed (Private Bathroom)

- USEFUL INFORMATION

• CHECKING IN AND OUT
- Check-in after 4:00 PM
- Checkout before 10:00 AM

• SOLARA RESORT PARKING
- Free parking for 3 vehicles. Any additional vehicles cost $25 each per stay.
- No parking on the street, grass or blocking the sidewalks.
- Commercial vehicles, RVs, trailers, buses, golf carts or boats are not allowed.
- Vehicle in violation of parking policy will be towed at the guest's expense.

• THIS HOME IS SELF-CATERING
We do provide a small welcome kit to get you started.

Please stop by the nearest supermarket to gather any additional items you may need for the duration of your stay.

• POOL HEAT - OPTIONAL
1-Cost: $35 per day.
2-Minimum: 2 consecutive days.
3-Temperature will not exceed 95F.
4-Must be requested 48h in advance.
5-Attached spa is NOT a jacuzzi. It does not have jets. It can only be heated if the entire pool is heated. They both will have the same temperature.
6-Heater works through HEAT EXCHANGE and WILL NOT WORK in cold weather. If you still would like to heat the pool during cold conditions and it does not reach the desired temperature, we will not be able to offer a refund.

Our pool heater pumps have a safety system that prevents overheating of the element when the pump is working overtime in cold weather conditions. This way causes a temporary shut off of services automatically until the pump can regain its functionality efficiently.
This is optional and may not be available at times.

• BBQ RENTAL - OPTIONAL
- Cost: $75 All Stay

• TRASH DISPOSAL
Please place trash in the plastic bin daily to keep a clean home.

• HOUSEKEEPING
There is no daily housekeeping service provided in the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by a professional cleaning company. Clean sheets and towels will be available in the unit. Mid-stay cleaning services during your stay can be requested for an additional fee.

• ONLINE PURCHASE
If the online seller uses USPS, it will not get delivered as the Post Office does not recognize vacation homes as regular addresses and the package will be returned back to the sender.
Only UPS, DHL and FEDEX delivers them.
In some resorts the packages are delivered to the clubhouse. Fees may apply.
Some resorts may not accept them.
Keep in mind we are not responsible for unexpected issues with your online purchases. If you have any questions, please contact us.

SOLARA RESORT AMENITIES
Soccer Field
Playground
Workstation
Sundry Shop
Fitness Center
Poolside Cabanas
Restaurant & Bars
Heated Grand Pool
Children's Splash Pad
Coffee & Gelato Cafe
Sand Volleyball Court
Full-sized Basketball Court
Tween/Teen Hangout Center
FlowRider® Surf Simulator (*Fee Required)

PLEASE NOTE: Failure to comply with house rules may result in additional cleaning or repair charges.
Please check your e-mail for arrival instructions once the reservation process is complete.

Gib zur Preisangabe die Daten an

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Hausordnung

Check-in ab 16:00 Uhr
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Keine Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.

Zur Gegend

Kissimmee

Mitten in Kissimmee befindet sich dieses Ferienhaus. Altstadt und Flamingo Crossings Town Center sind einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer eher die Sehenswürdigkeiten der Region bewundern möchte, sollte Folgendes besuchen: Walt Disney World® Resort und Disney's Hollywood Studios®. Du reist zusammen mit Kindern? Dann solltest du diese Attraktionen nicht verpassen: Disney's Blizzard Beach Water Park und Themenpark Disney's Animal Kingdom®. Die Umgebung bietet viele Möglichkeiten für Outdoor-Abenteuer rund ums kühle Nass, etwa beim Baden.
Weitere Ferienunterkünfte in Orlando anzeigenWird in einem neuen Fenster geöffnet
Karte
Kissimmee, FL

Fortbewegung vor Ort

  • Brightline-Bahnhof Orlando – 29 Fahrminuten
  • Flughafen Kissimmee Gateway (ISM) – 29 Fahrminuten

Restaurants

  • ‪McDonald's - ‬7 Autominuten
  • ‪McDonald's - ‬4 Autominuten
  • ‪Joffrey's Coffee - ‬16 Autominuten
  • ‪Starbucks - ‬4 Autominuten
  • ‪Del Taco - ‬4 Autominuten

Häufig gestellte Fragen

Hat 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH) einen Pool?

Ja, diese Unterkunft verfügt über einen Pool.

Ist 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH) haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

Check-out ist um 10:00 Uhr.

Wo befindet sich 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

Dieses Ferienhaus für Familien in Kissimmee ist nur 5 km entfernt von: Walt Disney World® Resort und Island H2O Live!. Ebenfalls in einem Umkreis von 10 km: Altstadt und Disney's Hollywood Studios®.

Bewertungen

9,4

Außergewöhnlich

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
23 von insgesamt 27 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
2 von insgesamt 27 Gästebewertungen haben eine Bewertung von 8 - Gut
0 von insgesamt 27 Gästebewertungen haben eine Bewertung von 6 - Okay
1 von insgesamt 27 Gästebewertungen haben eine Bewertung von 4 - Schlecht
1 von insgesamt 27 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,8/10

Sauberkeit

8,0/10

Zustand der Unterkunft

10/10

Check-in

9,4/10

Kommunikation

9,2/10

Lage

9,6/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Denita B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great home for adults and children host responds quickly. Home was very clean and had everything we needed.
Heated pool.
Aufenthalt von 6 Nächten im Dezember 2025
Verifizierte Bewertung

10/10 – Hervorragend

Laura D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The hosts were very responsive to all my questions. The house was super clean. We had no issues and will certainly consider renting this house again in the future when traveling in Orlando area.
Aufenthalt von 4 Nächten im Januar 2026
Verifizierte Bewertung

10/10 – Hervorragend

aniyah l.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice staycation
Aufenthalt von 3 Nächten im Oktober 2025
Verifizierte Bewertung

10/10 – Hervorragend

anthony b.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Great rental for Disney family vacation.
Aufenthalt von 8 Nächten im August 2025
Verifizierte Bewertung

10/10 – Hervorragend

William W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A, great property, easy communication and attention to needs, can book with confidence!
Aufenthalt von 4 Nächten im Juni 2025
Verifizierte Bewertung

10/10 – Hervorragend

Jennifer P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Plenty of space, clean, well equipped kitchen. It is a great place for a group. Short drive to Disney parks. Nice outdoor space on the lanai.
Aufenthalt von 3 Nächten im September 2025
Verifizierte Bewertung

4/10 – Mangelhaft

CariAnne G.

Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
fits many, this is the least accommodating VRBO stay I have ever experienced. To name a few:Sliding glass door frame is coming off the glass to the pool Vent in Downstairs master is falling out of ceiling Xbox is missing HDMI and also not working at allFoosball handle comes off One of the arcade game stations does not have any games that loadJoining room next to avengers closet door is broken The ice maker is broken and the ice bin itself is cracked in several placesToilet room vent is downstairs master looks like it has a leakThey only provide one towel per guest regardless of the length of stay and no pool towels They do not provide wash cloths and argued that is stated in their listing which it is not. Was not provided any check out instructions. Asked for heated pool months in advance and it was ice the day of our arrival. By far the worst VRBO stay we have ever had and our first non 5-star rating.
Aufenthalt von 7 Nächten im Februar 2026
Antwort von VrboOwner am 12. März 2026
Hello, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, as our goal is always to provide our guests with a comfortable and enjoyable stay. Regarding the maintenance items mentioned, we would like to clarify that as soon as the concerns were reported during the stay, our team opened a job and visited the property to inspect the issues. After the visit, the reported items were evaluated and the necessary adjustments were made. During this inspection, it was also identified that the refrigerator was not functioning properly and would need to be replaced. Regarding the pool heating, we understand how important this amenity is for guests. Once the heating is activated, the pool may take several hours, and in some cases until the following day, to reach the desired temperature depending on weather conditions. As for towels, we provide one bath towel per guest as outlined in our policies, and they are available in the closet at the property. Items such as washcloths and pool towels are not part of the standard set provided, and this information is described in the listing so guests can plan accordingly. We are also sorry if there was any confusion regarding checkout instructions. Our team is always available to assist guests throughout their stay should any questions or needs arise. We truly value guest feedback as it helps us continue improving our processes and the experience we provide. We are sorry that your stay did not meet your expectations and we appreciate you choosing our property. We hope to have the opportunity to host you again in the future and provide you with a much better experience.
Verifizierte Bewertung

10/10 – Hervorragend

Bryan J.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing House…

This property was amazing, we all enjoyed it from the pool to the game room! It was very clean, smelled good and comfortable! I would definitely come back and stay at the same house! Thank you so much to the owner/owners!
Aufenthalt von 3 Nächten im Mai 2025
Verifizierte Bewertung

10/10 – Hervorragend

Audra H.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Great for a large group!

Property owners were incredibly easy to work with and check in/check out was a breeze. The house was awesome. Only issue we had was with Orlando traffic, so not an ideal location if you are traveling to/from the parks OR get caught in that traffic from wherever you are coming from.
Aufenthalt von 6 Nächten im März 2025
Verifizierte Bewertung

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Everything about our stay was beyond AMAZING!!! The house was spotless and very well kept!! The host was extremely responsive and helpful with the few questions we had regarding extra amenities. Everything from the aesthetic to the location was perfect as well! We ended up only using 4 of the bedrooms as some of the kids stayed together but having that extra space in the common areas was worth getting the bigger house! Huge kitchen with a large island for seating, and enough sofa space for our needs!! The game room was a hit and enjoyed by all!! The loft at the top of the stairs was a perfect space for the kids to hang out late at night! Plenty of linens (minus washcloths so bring a loofah!) and extras like hand soap, kitchen soaps, toilet paper and trash bags were all provided! We brought our own shampoos, etc but they were available in every shower! We cooked at home a lot and there was everything we needed and more!! Our only concern was that the front door only had a bar to lock it from the inside. I believe it locks automatically from the outside which is nice but it would be nice to have more than just the tiny steel bar to lock it from the interior especially at night! We also brought a baby monitor for the younger children that were staying upstairs as it’s far from the downstairs master suite and it was a huge lifesaver!! We would absolutely recommend this home and hope to stay here again!!
Aufenthalt von 5 Nächten im Januar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Dania W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Awesome accommodations!

We had an awesome stay!! The house was beautiful, large enough for my big family, had great amenities, and was close enough to Disney for our visit there. Even my husband, who is a tough critic, loved it! We plan to stay here again the next time we're in Florida.
Antwort von VrboOwner am 9. Juni 2024
Hi Dania, Thank you for taking such great care of the home. Loved having you over. Surely you have created some great memories and hopefully, you will be back for more!
Verifizierte Bewertung

8/10 – Gut

Marina G.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Overall the house was perfect for a large group. It had plenty of space for everyone without feeling crowded. The game room for the kids was amazing! Even the adults enjoyed it! All the accent lights were super nice and welcoming. The house smelled very homey and welcoming. The only 3 things that were an inconvenience was that the rooms upstairs were super hot and there were 2 fans available but one of them was broken and loud when turned on. The other thing were the lights of the pool were not working and I reached out twice via message to get fixed and it wasn’t. The last thing was access to the resort. You had to wait for the attendant across the street to let you in the gated resort and most times we waited 5-15 minutes before anyone would open the gate. Other than that, we enjoyed our stay. The neighborhood itself was quiet and beautiful. The detail that went to this house is amazing! Thanks for such a great stay!
Aufenthalt von 5 Nächten im November 2025
Verifizierte Bewertung

10/10 – Hervorragend

Pat F.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Pictures do not do this property justice

The property has easy access to everything that Disney has to offer. The house itself was incredible and the pictures do not do it justice. I will definitely stay again.
Aufenthalt von 3 Nächten im November 2024
Verifizierte Bewertung

10/10 – Hervorragend

Jeanette P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Picky client

I love the noise and location. I wish I order the heated pool in advanced but the community pool was fun. I wish grill came with the house. Gate entry was a pain but overall. I would do it again in a heart beat!
Aufenthalt von 3 Nächten im März 2025
Verifizierte Bewertung

10/10 – Hervorragend

Lynn C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice house.

The layout is great with plenty of room. The pool area was clean and inviting. The only problems we had were a lack of face cloths and no blankets for extra warmth at night if needed. It takes about 20 minutes to get to Disneyworld from this location.
Aufenthalt von 6 Nächten im November 2023
Verifizierte Bewertung

10/10 – Hervorragend

kimpa b.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

KBoyd

House was beautiful, and clean. Exactly as pictured and described. Lots of room. Pool and game room a bonus. A few hiccups with dryer repair but was resolved. Overall I would book again!!
Aufenthalt von 7 Nächten im Juni 2024
Verifizierte Bewertung

10/10 – Hervorragend

Jocelyn D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family Trip to Disney

5 stars, highly recommend. Pictures represented the property perfectly. Great distance from Disney. Accommodated the whole family. The pool was nicely heated so we could swim despite cold outdoor temps in early February. My two sons (ages 5 and 3) loved the game room and Avengers room; they called it their spy house. We can’t wait to go back!
Aufenthalt von 4 Nächten im Februar 2024
Verifizierte Bewertung

8/10 – Gut

Kevin

Gut: Sauberkeit, Zustand der Unterkunft und Kommunikation
Property was continently located to the Disney Parks. Plenty of room for a large family. Only issue we encountered was parking due to the neighbors having several vehicles parked on the street. The house will easily accommodate 4 vehicles. The game room and pool were nice and the kids loved both areas. The two living rooms were good, but it would have been nice to have either a cable service or a streaming service for the house. The master bedrooms were comfortable, but the other beds were not very comfortable. Overall I would stay at this house again, but I would bring a mattress topper.
Aufenthalt von 7 Nächten im März 2025
Verifizierte Bewertung

10/10 – Hervorragend

Alexander D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Game On!!!

The game room was a dream! The rooms were amazing!! As long as you bring toiletries, etc. you and your family will have an AMAZING time. We were able to legally park 5 small cars but it was tight - and honestly that was the least of our concerns. Overall it was a great place to meet, eat family meals, and hang out.
Aufenthalt von 2 Nächten im Januar 2024
Verifizierte Bewertung

10/10 – Hervorragend

Alex S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing home

We recently stay at this home and it exceeded all our expectations! The manager responded to all my questions quickly, they had pack n plays, high chairs, children plates/bowls/utensils in the home ready for us! The house is giant and laid out perfectly. We had 4 “families”, myself and husband and our two children shared a jack n Jill. Our friends and their daughter shared a jack n Jill and then grandparents each had their own “master” (and we still had 3 additional rooms and 2 bathrooms being unused). It is set up perfectly for this type of group as the jack n Jill’s are set up with one “kids/themed room” and one adult room. Also each has its own “wing” of the house where you couldn’t hear the other group or babies if you were in a different part. Overall amazing house and will definitely come back soon!
Aufenthalt von 4 Nächten im Oktober 2023
Verifizierte Bewertung

10/10 – Hervorragend

Ashton K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Truly Magical!

This property is absolutely fantastic! The home is perfectly located in a beautiful resort neighborhood with easy access to all that the area has the offer. The home was spotless upon arrival & served our party perfectly! Things to know: Walmart is very close & grocery delivery was easy and convenient. We booked for our groceries to arrive right at our check in time and it worked perfectly! Make sure to plan to bring all your necessities as this home comes fully furnished but doesn’t have any “extras”. You’ll need all toiletries, wash cloths, detergents, etc. (which is completely fine just need to be prepared when arriving.) The pool was great! The open kitchen and dining were so convenient for our large party. Seriously the space is even better than the pictures could possibly show. The game room is so much fun! The kids were absolutely shocked and spent so much time in this room together. We had kids ranging from age 2-11 and they all found something to do in the game room :) My only complaint is very minimal: the coffee pot is outdated and takes a long time to brew & the drier struggled to get towels dry no matter which setting we used we had to dry for 2-3 rounds each load. Also I wish there had been some playing cards/games. We made a quick dollar store run for some dominos tho ;) All in all, 10/10! Great home, great location, great vacation!
Aufenthalt von 4 Nächten im Januar 2024
Verifizierte Bewertung

2/10 – Ungenügend

Pamela C.

Gut: Check-in
Verbesserungswürdig: Kommunikation

Terrible Customer Service.

I would not come back to this property. Customer service is terrible. All the drains were closed when we arrived because that’s an entry point for the ants. Ants were all over our toothbrushes, etc. and we contacted Master Vacation Homes. They said they were going to send an exterminator, but there was no communication after that or confirmation that they came. The ants were still entering through the drain throughout our stay so we kept the drains closed. Also, the washer pools water and does not drain. You have to run a drain cycle after you wash. Dryer does not dry. We emailed and called management. The customer service representative was not helpful and basically just told me I should’ve contacted earlier. I wasn’t doing laundry from day one so we were unaware that this was a concern. We had to put extremely wet clothes in our luggage which made our bags overweight. You are better off not doing laundry and packing your dirty clothes in your suitcases. In fact, when I told the customer service representative, the only thing he was worried about is making more money, getting us out of there, and prepping for another group to come in and deal with the same problems they already knew were issues before we arrived. It will continue to be a problem because they are not fixing it. Bath towels are pathetic. Bring your own. Or just don’t stay at this property or any property managed by Master Vacation Homes.
Aufenthalt von 7 Nächten im März 2024
Antwort von VrboOwner am 8. Apr. 2024
Hello Pamela. We appreciate the feedback and are confident that moving forward we can continue to improve the experience we offer. Thank you for taking the time to share your valuable feedback. We always feel that there is room for improvement and we are happy to ensure we can achieve the best experience. As a host on this platform, our mission is always to ensure we are correctly following procedures, such as preparing the home and being able to remedy situations. During the inspection pre-check-in, there was no issue found with the unit regarding cleanliness or bugs. We understand how important it is to have all aspects of the home in perfect condition and we strive by always doing our best and delivering spectacular homes. These bugs and critters are common in Florida, nevertheless, there are extensive steps taken to prevent the critters from being intrusive to the guest's stay. The pest control team uses a treatment method that is safe for us humans, but lethal to bugs. Communication is our top priority and that is reflected in the team that we have. The staff is always supportive and eager to help. The team is never rude and will never leave a call unanswered. Shortly after the items were reported, our team was at the unit promptly to address the issues. Usually all issues reported are solved within 24 hours of being reported to maximize the guests satisfaction. To set proper expectations, we have the following information posted: For your convenience, we provide a complimentary starter supply of toiletries, including 1 dish sponge 1 dish detergent 1 roll of paper towel 1 roll of toilet paper per bathroom 1 small bar of soap per bathroom 1 garbage bag per bin 1 extra toilet paper roll for your convenience 1 extra garbage bag 1 shampoo/conditioner/body wash set per bathroom 2 dishwashing capsules in the kitchen -All bedding and bath towels are provided, however, washcloths are not provided for sanitary reasons. We truly hope that this has served to enlighten you regarding your review. Even though this was a negative review, we are ready to host you again and make sure to be with you every step of the way.
Verifizierte Bewertung

10/10 – Hervorragend

Erica P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Clean, spacious, themed rooms were way cooler in person than we expected. Process of registering car was a little weird but host explained well and was very responsive to messages
Aufenthalt von 2 Nächten im März 2026
Verifizierte Bewertung

10/10 – Hervorragend

Sharon D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing experience

The perfect house for a family vacation. Plenty of room for everyone and an awesome game room for the kids!
Aufenthalt von 3 Nächten im Oktober 2022
Verifizierte Bewertung

10/10 – Hervorragend

Andreea G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Aufenthalt von 5 Nächten im September 2025

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