Modernes Florenz Refugium mit Terrasse & Grill!

Owner's Response: "Thank you, Dana! We're so glad that you enjoyed your stay. We're definitely softball/sports fans!"

Hi Thomas, thank you for taking the time to provide us with your feedback. Your feedback is greatly appreciated, and we reached out to the homeowner to address your concerns. They wanted to personally respond with the following: -During the time of your visit, the homeowner informed us that they were engaged in cleaning activities, which might have caused a temporary inconvenience. We apologize for any inconvenience this may have caused and appreciate your understanding. -In terms of the WiFi situation, we would like to clarify that a new WiFi system had been recently installed. Although the information had not been updated in the book, a sign was posted to inform guests about the new WiFi details. We apologize if this was not immediately apparent during your stay. -Regarding the door issue, our thorough investigation has revealed that the door had not been bent before your arrival. We hold the safety and well-being of our guests and property in high regard, and we have implemented house rules to ensure a pleasant and secure environment for everyone. It was truly disappointing to discover that the door had been inadvertently left open, resulting in the damage caused by the storm. We pride ourselves on giving people a wonderful experience and are happy that the vast majority of reviews from guests reflect this as their experience.