4/10 – Schlecht
Rachel W.
12. Apr. 2023
Gut: Check-in, Kommunikation und Lage
Lower Average VRBO/ House
The house was great to accommodate the number of people chose. It was also a good option for the time we had to plan the trip. However there were many issues. We read the reviews. We thought that the review that was harsh a couple years ago was inaccurate, it wasn’t.
The pool was dirty upon arrival, the pool heater did not work, the dishwasher barely cleaned, the water in the shower / master bedroom was never warm, the rest of the showers were so hot it set the fire alarm off because of steam, some electrical outlets did not work, and the ping pong table net was broken. This company only purchased the cheapest utensils and anything you could think of in a place. They only gave us 2 paper towels for 6 days for 8 people. We were to provide additional paper towels and toilet paper…
They had 2 towels for the kitchen and barely enough towels for 8 people to shower with. The ceiling leaked to the downstairs bathroom.
They customer service was great. They were available and tried to help with the pool. They did give us a refund back for the pool heater not working. The beds and pillows were comfortable
This place was below average. I would not stay there again.
Rachel W.
Aufenthalt von 5 Nächten im April 2023