2/10 – Ungenügend
Martin H.
26. Juli 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
One to avoid, we couldn't leave the place fast enough
We were a group of family members congregating in Liverpool to scatter the ashes of 3 deceased relatives. Despite the photos showing a lovely house it is in reality a badly maintained student house share during term time. We were a party of 15 including 5 children
from 4 to 12. This house would probably be fine for hen and stag events but not for a family grouping. Issues: A trailing socket and wiring left in the hall at the bottom of the stairs, we advised the manager who told us to leave it, despite this being a major health and safety issue with the children. The main oven didn't work, and there was very little cutlery (although they did offer to pay us to buy some more). One of the shared bathrooms was out of order. The ground floor lights fused during the evening and we had to wait while the manager contacted the people in the basement flat to reset the fuse, but as soon as the lights came on the Virgin TV feed stopped working. The password provided for the wifi connection didn't work. There were several blinds and curtains missing. The radiator in the lounge was permanently on despite it being July. We spotted mice on the kitchen floor twice on our first evening. We had planned to stay for 3 nights but couldn't get out of there fast enough after just 1 night. So a very expensive stay and we were only in the house for 19 hours. With some proper maintenance and TLC this could be a lovely house, but it hasn't had either and therefore isn't.
Martin H.
Aufenthalt von 3 Nächten im Juli 2023
