Funky Palm Springs Paradies in der Nähe von Golfplätzen

Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear that you found the location ideal and that we were able to accommodate your early check-in. We apologize for any inconvenience during your stay. Unfortunately, our property manager had a personal emergency and was unable to communicate as effectively as usual. We stand by their proven history of reliable communication and management. Regarding the pool, the property is equipped with a net to remove debris between the pool cleaner’s twice-weekly visits, which can be used in situations like the storm you experienced. Additionally, the kitchen is fully stocked, including multiple cutting boards and metal tongs. We appreciate your insights, which help us maintain the high standards of care and attention that our guests expect.

Thank you for your feedback, and we sincerely apologize for the difficulty you experienced with your check-in. Our house manager was unexpectedly incapacitated due to a personal emergency during your arrival, which resulted in the lack of communication you described. This was a unique situation, and we have already taken steps with Evolve to ensure backup protocols are in place so our guests are always supported and can access the home seamlessly. We also want to confirm that a full refund was provided. We appreciate you bringing this to our attention as we work to provide a better experience for future travelers.

Hi Alexia, we're glad you enjoyed the house! We followed up with the homeowner after reading your feedback, and they wanted to share the following: As the house is a vacation rental, our Property Manager well informed you of the rules for Short Term Rental within the City of Palm Springs. These rules are mandated and apply to any other rentals within the city - therefore they are out of our control. The house manual and pre-stay email clearly outline the rules so that the guests can't violate the ordinance. In my experience living in the house and with other guests prior to your arrival, there have never been any instances of a homeless person in the yard or in the pool. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

Hi Elma, We’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- The pool is not advertised as heated, and we’re sorry for any confusion about this during booking. To ensure clarity for future guests, we've updated our listing with additional details to make this more apparent.- This home is architecturally significant to Palm Springs, and some original design elements, like the bathroom mirror and bedroom layouts, reflect its mid-century style. The mirror isn’t broken but does show some expected aging.- A lawn service comes weekly, but with Palm Springs' natural winds, debris can accumulate between visits.- We’ll check on the icemaker to ensure it’s working properly.We’re glad you enjoyed the TVs and had a great time in Palm Springs. Thanks for sharing your feedback!