2/10 – Ungenügend
Nicole T.
15. Dez. 2022
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Absolutely Filthy
Not happy!!! If i could upload photos i would...
King bedroom so much dust, powerboard that supply's the only lamp / light in room (Yep no ceiling light at all) was so dusty we were to scared to turn the lamp on - fire hazzard.
Dental picks x 3 found when making the bed with our linen under the doona. Glad we bought our own matress protectors, sheet and blankets.
Broken door on TV cabinet, Tv cabinet i dont think had ever been dusted.
Door track to verandah so full of leaves and debris on the inside track that it wouldnt slide without me cleaning it out.
Bathroom sink drain was BLACK with mould that needed to be scrathched off with knife. We wore thongs in the shower and the shower head was filthy with mould.
Oh and you get wet when you use the kitchen sink as the water sprays from the top of the tap outwards like a fountain. Husband had to use electrical tap around the spout to stop it drenching us.
Contacted Agent who advised she would refund our cleaning fee. Took almost 2 weeks and 3 emails to actually receive a refund.
House in great location, Agent needs to be more on top of what the cleaner isnt doing. Cleaner needs to be sacked.
Poor owners who are paying agent fees and they not doing their job of providing a clean house. For the price we paid for the weekend I certainly expected a clean house.
Nicole T.
Aufenthalt von 2 Nächten im Dezember 2022
