Neuer Pool & Whirlpool! Strandnahes Condo in Indian Shores

From the owner: "Sounds like a five-star stay and would love to have you stay again. Soon!"

Love love your reveiw and cant wait till you stay again!!

From the owner: "Love that you guys had a wonderful stay, and thank you so much. You're kind comments are greatly appreciated!! Love to have you in the near future."

We want every guest to feel comfortable and taken care of during their stay, and we’re sorry to hear this wasn’t your experience. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - The home and its features are accurately reflected in the listing photos, though we understand that expectations can vary from guest to guest. - We have checked that the toilets, hot water, and electric range are all functioning properly, but we will continue to monitor these items to ensure everything remains in good working order. - It would have been helpful to know about these concerns during your stay, as assistance can be provided quickly to troubleshoot or resolve any issues. - Your feedback regarding the hair dryer and overall presentation has been noted, and we will be reviewing opportunities for updates and improvements. Thanks for taking the time to share your feedback.

From the owner: "We thank you for your very kind words and would love to see you in the near future again!"

From the owner: "Yes, we don't provide shampoo it's in the listing that sounds like you had a five-star stay minus that!"

From the owner: "Thank you very much for your kind words and we would love to have you stay again in the very near future!"

Hi Marc, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience. - As guest satisfaction is important to us, communication is crucial and we maintain consistent availability. Before every guest's arrival, we also ensure to provide guests with many Guest Contact numbers to reach in case they have any questions or concerns. Reaching out to us as instructed in the pre-stay email would have allowed us to immediately address any issues during your stay. - We value the cleanliness of our home and it's vital to note that when walking into elevators, beach sand can easily get on your feet. Sometimes, just moving through the building can result in sand on the floor. Rest assured we are committed to ensuring a consistently clean environment. Guests can feel confident in our service as our goal is to create the best home experience and host many satisfied guests at this property.

Hi Samantha, we passed your comments on to the homeowner who would like to share the following: We strive to make sure that our guests have an exceptional stay with us and uphold high standards of hospitality.- We aim for transparency and our listing and photos are advertised accurately. Our listing highlights our close proximity to the bird sanctuary, offering ocean views which is a significant plus for many guests. Occasional outdoor odors that are associated with the bird sanctuary, may be experienced, but they do not extend inside the home. - We're sorry to hear that the patio furniture didn't meet your comfort preference. Guests can rest assured that the patio furniture is equipped with new cushions - After inspection, we confirmed that the dishwasher is in excellent working condition. Any issues with functionality can be addressed by selecting the right cycle.We truly do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.

Hi Gil, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced an issue during check-in. We'd like to share the following: - From us here at Evolve, we sincerely apologize for providing the incorrect check-in information. We understand your frustration, and we take full responsibility. - We are working with the homeowner to ensure guests are given the correct information in the pre-stay email so future guests do not share your experience. - The bunk beds are as advertised, but we're sorry if this caught you off guard. The owner works hard to provide an ideal stay for all guests, and we look forward to this home hosting many happy travelers!

Hi Stuart, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: - We appreciate you taking the time to share your experience, and we're truly sorry to hear about the disappointment you faced during your stay.- We were confused by your comment about asking several times if the balcony was beachfront. We can confirm that we did not have any communication with you regarding this. We followed up with Evolve and after checking their records they also did not receive any communication from you with the exception of your request to extend your stay by one night. - We strive to provide accurate information to our guests, and we're sorry if there was any misunderstanding regarding the balcony's view. While our listing does not advertise beachfront views, we understand the importance of clarity and apologize if there was any confusion.We regret any inconvenience this may have caused, especially concerning your mother's visit. We understand how important it is to have a comfortable and enjoyable experience, especially when hosting loved ones.- Once again, we apologize for any frustration you experienced, and we hope to have the opportunity to better serve you in the future.

Hi Denice, we passed your review on to the homeowner, who would like to share the following: -We have high standards of hospitality for our property to ensure our guests have a positive stay. We're sorry to hear that you didn't have the five-star experience we endeavor to provide our guests -We use professional photographers for our listing photos to ensure our images accurately reflect the property, and guests can decide before booking if the property will suit their needs. We can assure you that it is just as advertised online. All the types of furniture and the features you see on the listing are accurately advertised. We encourage guests to thoroughly review the listing before booking to meet expectations. The structure of the home is something we cannot change. We understand taste in design is subjective so not everyone will be pleased Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.