Whirlpool & Bergblick, makelloses Breckenridge Haus!

Hi Hannah, we passed your feedback to the homeowner who'd like to share the following: "Thank you for sharing your feedback. We will definitely have someone out to our property to check on the water pressure complaint. Everyone has a personal preference when it comes to mattresses. We try to appeal to different preferences, but we know every bed can't be a perfect fit for everyone. The king-size mattress is a pillow-top mattress made of bamboo for breathability and temperature control comfort. It is made by Old West Mattress Co in Denver. Personally, I think this mattress is incredibly comfortable with its plush top supported by moderate firmness at its core. The first of the three queen mattresses is also a pillow top mattress made by Sealy and is the softest mattress at the property. The second queen mattress is a Sealy PosturePremium, Century Collection; this mattress is on the firmer side. The third queen mattress is a Serta Monitor is also a firm mattress, but it is covered by a 3-inch gel-infused memory foam mattress cover. All of the mattresses are in excellent condition. If you drive anywhere in blizzarding winter weather conditions, your drive time may take twice as long as it otherwise would. Regardless of the weather, the property still is and has always been 9 miles to Main Street in Breckenridge."

Hi Adrian, we're so glad to hear that you enjoyed the views of this amazing home! - We encourage guests to reach out with any concerns while in residence so we have the opportunity to make things right. The homeowner would have been happy and eager to help with the hot tub. We can confirm that the hot tub works perfectly, and just needs the settings to be adjusted correctly. - We also have very high standards for our property, and we are sorry that cleanliness issues impacted your stay. We have begun working with a new cleaning company to ensure that future guests do not share your experience. - Trash is picked up once each week on Mondays. Thanks for your review!

Hi Tracy - Thanks for your review! We followed up with the homeowner after reading your feedback, and they would like to share the following: - Our cleaning team may have swapped the bedding for the queen bed with the bedding from the master so we apologize for that inconvenience? - We appreciate your suggestions and will consider making the changes where necessary. We appreciate you letting us know about your stay!