Oceanfront erstaunliche 2-Zimmer-Wohnung

Thank you for your feedback. We are surprised by your comments regarding privacy and airport noise, as this is the first time these concerns have ever been raised by our guests. Regarding the other points mentioned, these were minor issues that have already been fully resolved. We are committed to providing a high-quality experience and take every guest's comfort seriously. We hope to have the opportunity to welcome you back for an even better stay.

We thank you Andrew for staying at Villa Cliff House. We are glad you had a great time and wish to welcome you again Be well J

Thank you for your review. The villa offers a stunning view and is located in a very quiet and safe neighborhood. We do acknowledge that it is in need of some renovations. The owner will be addressing and fixing the reported issues over the next two weeks. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon. The owner will be addressing and fixing the reported issues over the next two weeks. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon.

We appreciate you taking the time to share your feedback about your recent stay at our villa. We take guest reviews seriously, and we feel it's important to address the concerns you've raised. Firstly, we want to clarify that our villa is meticulously maintained to accurately reflect the images and descriptions provided on our platform. This includes the villa's location, which is indeed in a safe and residential area. T he last 15 reviews have all rated our villa with 5 stars, highlighting the consistent satisfaction of our guests. We were genuinely surprised to learn that you felt unsafe during your stay. We want to emphasize that, to date, we have never had any reports from guests who felt unsafe at our property. The safety and well-being of our guests are paramount, and we have taken all necessary precautions to ensure a secure and enjoyable environment. We understand that your experience is a personal feeling, and we sincerely apologize if you did not feel comfortable during your stay. When you initially brought your concerns to our attention, we were fully committed to addressing them promptly and ensuring your comfort. We offered various solutions, including full credit or a 2-night refund, to make amends for any inconvenience. However, we respect your decision to decline these offers. It's important to note that you left the property without presenting any significant objective reasons for your departure. In such cases, we are not obligated to grant compensation, especially when we made earnest efforts to improve your impression of the place. We would like to point out that this is the first instance in many years of renting our villa where a guest has expressed feeling unsafe and left after just 24 hours. We remain confident that future reviews from other guests will continue to validate the exceptional quality and safety standards we maintain. This review is not appropriate and shouldn't be posted as the guest made the choice to stay in a private villa whereas she should have booked a Resort with her eleven years old kids, and this wrong property choice created this wrong scenario, and, we, as hosts cannot be taken responsible for this.