8/10 – Gut
Steve H.
8. Jan. 2022
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Nice house, some issues...nothing earth shattering
First time renting in OBX and the first time renting over the Christmas / New Years holidays. This property is nice. It is a very short walk to a wonderful beach. Sunrises over the water and the occasional pod of dolphins swimming by is really wonderful. The house is very nice...all bedrooms have baths, there are some nice decks to hang out on and a hot tub or a pool (on season) to jump into.
Our visit was not completely smooth......but I feel generally our issues were a one-off and are likely not representative of the usual experience one would expect at this home. The issues were also occurring on a holiday and I completely understand and sympathize with the difficulty in managing at that time.
The check in process was generally good but it appears the code provided for the door activated an hour late due perhaps due to the daylight savings time change. Fortunately (and to some degree unfortunately) we found the door open.....so we were able to get in on time. The larger issue 45 minutes after we arrived was the smoke alarms all went off...for no apparent reason. Calls to the management company (on Christmas day) did not provide any substantive help....but rather a referral to the Nags Head Fire Department. I chatted fire guy to fire guy and they sent out a truck in a non-emergency way. The guys were great and we all had fun solving the puzzle. After 90 minutes or so, and the deinstallation of 50% of the smoke detectors we reset it.......until.......4am the next morning.....when it went off again. That prompted me to deinstall all remaining smoke alarms to avoid a repeat performance. All of this was reported to the management company and they remained deinstalled until after we checked out.
Arriving by plane on Christmas day also created some unique situations.....as there was virtually no where to buy anything that you might need that day. The management company did provide a roll of paper towels, some toilet paper, sheets, towels and some bath soap.....all of which was helpful and needed. The kitchen has all the dishware, silverware and pots and pans you will need. It does not have anything else.....no condiments (salt, pepper, oil, etc)....so do come prepared for anything needed for food preparation.
The WiFi is good but the security protocol is weak and should be upgraded (an easy process).
Again, issues existed but they were temporary inconveniences and nothing that ruined our week. I would gladly stay there again.
Steve H.
Aufenthalt von 7 Nächten im Dezember 2021
