2/10 – Ungenügend
sharon c.
1. Aug. 2021
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
SPIDER DOMAIN
Our vacation started on July 17 2021 and looking at the home it was big, brightly colored and spacious. The rooms were furnished well and many extras were there for us to use. A pack and play baby booster seat, high chair, bikes, inflatables. Now going into the gatage we noticed many cob webs covering the ping pong table, bikes and beach chairs. As it bothered me I thought its in the garage, Well it wasnt every window was covered in Spider webs, long brown pine needles and spiders themselves along with dead bugs and also dead spiders. They were on the ceilings , webs on the chandellers and on the table lights. The outdoor expensive trek furniture was covered. Forget the hammocks too far gone, Our first night my son woke me from a dead sleep ro complain of a rodent in the vent system no kidding . Atfirst I did not believe him but got a video of his peering beady eyes and tail. Sunday I called the realtor office and left a message because 5 attempts was enough. We then went to the hardware Ace to get rodent and spider spray. 5 hours later the pool deck, hot tube, trek deck and furniture was sprayed and hosed down to the cost of 65.00. No call from the realtor on Monday. Called again on Tuesday, spoke to some southern bell and when I relayed my problem her response so sorry to hear this but the island is so lush that there are many bugs and then many spiders, the island is infested. No money returned from the 7000.00 cost, not even the money I was out for the spider spray. She would contact an exterminator. We saw someone walking the property Wednesday afternoon so we thought that was him. By Friday we had had it we were physically sick my husband bit on the lower leg by a spider and as we were leaving a day early at about 10:30 here comes the exterminator. broom in hand and wanting to knock down the webs in the corners of the kitchen and living room, That was his idea of exterminating I guess. They never sent out the cleaning crew that I asked for either. Local hotel full' where were 12 of us to go only home!!!So we took turns while sitting in the kitchen and living room watching these spiders crawl across the ceil
ng and walls. Also when we started up the grill they scurried away from the heat. My contract stated a team member from tht SPARKLE BIGHT TEAM would be ther to walk through the propery before we accepted. Yep you guessed it no TEAM and we were ther at 3 pm they would be there til 4, WORST VACA EVER!!!!!!!
