4/10 – Mangelhaft
Fran M.
15. Juni 2025
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Disappointing stay
Unfortunately Bunya House wasn’t what we were anticipating for our Mother/Daughter weekend away in Bowral. We had booked The Potting Shed to stay in, which was based on reviews and how delightful it looked on the stayz website. However, the owner called to say it had been double booked and offered us Bunya House as an alternative, explaining we were getting a bargain as it was a lot more to stay in the main house than the Potting Shed. Based on this, we accepted thinking the main house would be equally as nice. Upon opening the front door we realised very quickly this wasn’t the case. You are instantly hit with an old musty smell. The house is very tired and in need of some major upgrades. The lounge room is so uninviting with old stained lounge chairs that you don’t want to sit on. The house is scattered with old family photos and furniture which just feel creepy. No soap was provided in the bathroom for washing your hands or showering. The milk that was provided for the breakfast was out of date. All of these things just contributed to an uncomfortable stay. I get that some guests may like an old guest house such as this, but when you book the Potting Shed this is a clear indicator of the type of accommodation you are looking for and Bunya House just wasn’t that. We think the owner should have explained the state of the house when she offered it to us. We felt it was dishonest as she was trying to make it sound like an upsell. On the plus side house was warm.
Fran M.
Aufenthalt von 2 Nächten im Juni 2025
