4/10 – Mangelhaft
Andrew A.
2. März 2020
Gut: Kommunikation
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Certainly not resort style!
No issues checking in, however, that’s where it ended. Only 3 bedrooms of the 5 were made up. When speaking to the owner about this she tried to make it our fault for not telling her we wanted to use all 5 bedrooms. The oven fan squeaked terrible the whole time it was used and when the door was opened it set off the smoke alarm every time! Beware there is only aircon in a couple of bedrooms. The pool is shared, we were informed of this halfway through our stay and does not say anything about this in the advertisement. Made us feel very uncomfortable indeed. Two of the bedrooms have curtains missing at the windows. The shower in the master bedroom flooded the bathroom every time it was used. Also the glass pool gate does not shut securely so is as hazard, we ended up moving a plant pot to keep the gate shut as the wind kept blowing it open. We also moved some seating so we could sit on the veranda as is shown in the advertisements only to be penalised at the end of our rental for moving furniture to the sum of $30. We were also charged a further $50 for towels that we apparently ruined. We were shown a picture of marks on a towel that were already there at the beginning of the rental. We have asked for receipts for this expenditure but they have not been received. Also not 5 minutes from the beach. All in all not a memorable stay.
Andrew A.
Aufenthalt von 11 Nächten im Februar 2020
