Apartment 10 · Ocean Beachfront Location Apartment - Apt. 10

It was lovely to host Chris and his wife. They were friendly and respectful, and took good care of our property. Communications were clear and easy, and they left the property neat and tidy. We would happily welcome them back, and recommend them highly. It will be great to see them again the next time that they would like a getaway at the beach

Hi Matthew, Thanks for your review, however it is important to clarify a few of your comments. This is a small one bedroom apartment which is great for either one or two people, so I am not sure what you wanted in accommodation, as we do have a number of two bedroom apartments. Given that it was only for yourself, generally an apartment with a separate bedroom, separate kitchen, separate bathroom and combined lounge / dining room is more than adequate. This apartment does face Pittwater Rd, which we had informed you about, however, we have installed sound proof windows and most guests do not have an issue with the minimal amount of external noise. It would have been great to place you in a beachfronting apartment with fantastic views over the ocean and beach and backyard, however they were already booked out, given your late booking request over this busy period and your budget. The collection of the bottles and cans early in the morning from the bins happens once a week and no matter where in the world you are staying, the garbage men need to collect the rubbish. The power point was not faulty. There was a power board that you used that has a cut out switch to protect electronic equipment. Just pressing the button on this resets the power board. Regarding the price of the apartment, you also booked in the high Christmas / New Years season, when prices everywhere are more expensive and quite difficult to obtain. Generally our prices are much less expensive than alternative accommodation, so I am not sure what pricing you were expecting, especially if you had done a comparison of other venues. I am also not sure what you would determine as remote, regarding cafes, as there are 5 small cafe's within a 5 minute walk of our apartments. There is a brilliant cafe in the surf club, which is only 4 doors down from us that is not open on Mondays and Tuesdays, however we have no control over their opening hours. There are also a large number of restaurants within a 5-10 minute walk of our apartments which you can get to either by walking down the beach to them, which is a very pleasant experience or walking down the road. I hope you find suitable accommodation next year that meets both your expectations and budget. I am sorry and disappointed with your experience in staying with us, however I am not really sure what you wanted, as we have hosted many guests over the years who absolutely love this apartment and our location right on the beach.

Hi James, It really is a nice apartment with everything that guests need for either a long or short stay. The backyard going onto the beach and looking at the water is always very pleasant and great for going for a quick dip. I am sorry to hear about your frustrations with the windows. They are double glazed windows, which do open in both the kitchen and bedroom to let in the fresh air, so it was a shame that you didn't contact me when you were unaware of how they open. The Wifi is usually very good and quite fast, however it seems the telco; Telstra were doing work in the area, which we have no control over... they seem to be a law unto themselves these days. The one thing that I would advise to both you and any guest would be to initially contact the host if you have any problems or difficulties as quite often in an unfamiliar place and /or country there is a simple solution which would make your trip so much more enjoyable and relaxing. Thanks for staying with us.

Hi Anna Thank you for your review. There really is quite a variety of places to see and activities to do in the area. We would love to host your family again in the future, when you need another staycation on the beach.