8/10 – Gut
Jill D.
7. Sept. 2021
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Nice Condo
We had a nice week staying at this property. My husband and I lived in Maine most of our lives. We love Mount Desert Island and Acadia National Park and know the area well. The condo has a great view. We liked having big sliding glass doors at the front and back of the condo for good air circulation. It was warm the first part of the week, and the condo stayed comfortable with the sliders open. Beds were comfortable. Owner was very helpful and responsive. However, when we arrived, the condo had either not been cleaned or partially cleaned. Kitchen had 3 dirty pots and pans on stove , stove top looked like it was covered in cooking spray, counters dirty, bathrooms dirty, floors not vacuumed, etc.. our first impression wAs not favorable. For the first hour and a half my husband and I cleaned the Kitchen and baths. I notified the owner. We left to have dinner with family. The owner asked house cleaner to clean while we were out. Other straightening up a bit and taking care of towels and sheets left in washer and dryer, I could not see that much else was done. We eventually vacuumed and did some other miscellaneous cleaning during the week. I asked the owner to refund the cleaning fee which he did promptly. It was not a good way to start the week nor what I want to be doing on my vacation. I did not want to pay for cleaning that was never done, but refund of the fee was inconsequential. I assume this was an abnormal occurrence give the many favorable reviews.
Jill D.
Aufenthalt von 7 Nächten im August 2021
