6/10 – Okay
Krysten S.
20. Okt. 2023
Gut: Sauberkeit, Kommunikation und Lage
No hand towels, uncomfortable beds, & last minute check out instructions
The host contacted me a few weeks prior to our trip to offer an upgrade to one of their larger houses. This review is specifically regarding their property that they've named The Alpha. The reservation remained linked to the property that was originally booked.
The biggest complaint is that there was no book/binder in the house with instructions for what needs to be done around the house before checkout. Instead, the host texted me the list of items to be done at 7pm the night before checkout. By that point, we had already planned out our final day of our trip & had to re-work plans in order to accommodate this unexpected request from the host. Our group is no stranger to VRBO rentals & every other rental has had this type of book & checkout instructions were also communicated upon check-in.
There were no hand towels in any of the 3 bathrooms, nor were there any extra rolls of toilet paper or paper towels.
The beds were not comfy as a general consensus amongst 4 adults. The mattresses were too firm to the point that we all woke up stiff & sore. Each bed had two, rather small, flat pillows & decorative pillows. The sheets also were not comfortable. They weren't very soft, a tad on the scratchy side, & did not breathe well.
While we did not use the game room during our stay, I could see kids having an incredible time playing games in there. The LEDs in the game room were a neat touch.
Krysten S.
Aufenthalt von 3 Nächten im Oktober 2023
