2/10 – Ungenügend
Kirk S.
18. Apr. 2024
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Harassment and cigarette smoke
This property is 9 miles from the beach. The pool was not well maintained, and there was mold around the edges. The mattresses are extremely uncomfortable. The fridge filtered water came out with black stuff. The worst part was that the whole place smelled like cigarette smoke upon our arrival. The beds smelled lie smoke, the couches, the towels, really everything. There was also dust everywhere. We spent most of the night cleaning, washing towels and sheets. We left cups of vinegar around to try to absorb smell. Upon leaving, our son must have spilled a little vinegar on a trundle mattress, at the top of the mattress, and she tried to get us to pay for an entire new mattress and cover! She kept sending me messages trying to get my wife and myself to pay for these items. She claimed it was urine, which was wrong. We cleaned the entire property before we left, even doing dishes and putting them away, sweeping the floor, wiping surfaces, and taking out all the garbage. The place looked about the same as when we arrived. She sent us harassing messages saying that we left the place dirty. We have video to prove that this was not the case. This was a terrible experience. Be careful travelers. Something smells fishy.
Kirk S.
Aufenthalt von 5 Nächten im November 2019
